Sr Manager, SAP *PC 657

Your Role: 

As a member of the Miltenyi Biotec IT Team, this pivotal role will oversee both functional and technical support teams dedicated to maintaining and enhancing our SAP systems. The SAP Manager will play a crucial part in aligning our North American operations with global SAP standards and ensuring seamless communication between regional teams and our headquarters in Germany. This position offers a unique opportunity to drive Miltenyi Biotec's SAP capabilities forward, contributing directly to our company's growth and success. 

Essential Duties and Responsibilities:

• Lead and mentor a team of SAP professionals on complex business issues from strategy to execution involving analytical, building/customizing, testing, and deploying tasks, while fostering a collaborative and supportive team environment that encourages professional growth and development. 

• Develop and leverage internal relationships to enable collaborative problem solving and issue resolution with other departments, including IT, finance, operations, senior management, and HQ. Understand business needs and translate them into SAP requirements. 

• Align SAP team goals and processes in North America with those in Germany, ensuring consistency and adherence to global standards, while continuing to maintain effective communication and presentations with the SAP team in Germany. 

• Initiate, design, and drive business requirements from concept to actionable execution plans to achieve SAP organizational goals. 

• Analyze and document requirements in detail, and design and document the best fit system or modifying existing systems. 

• Coordinate testing for applications and interface changes before setting up users for testing and will train users on software quality assurance processes, collecting and reviewing test results. 

• Provide guidance and coaching to team members to optimize performance and achieve departmental goals. 

• Contribute to long-term SAP strategy and planning to support the company’s growth and evolving needs. 

Requirements: 

• B.S. in Business Administration, Computer Science or a related field; 5+ years of leadership experience in Informational Technology.  


• 7+ years of relevant consulting or operations experience in SAP. 


• Proven experience managing SAP projects and driving changes on processes. 


• Experience with other Tier 1 ERP (SAP highly preferred), including integration of ERP into other systems, EDI, portals. 


• Significant experience within SAP Modules: SAP Sales and Distribution (SD), and/or SAP Material Management (MM) and/or PP (Production Planning) modules and/or SAP Warehouse Management System (WMS) and/or SAP Project System (PS), and/or SAP Finance (FI). 


• Demonstrated experience training users and driving change adoption across diverse user communities, including technicians, engineers, scientists, and management. 


• Proficiency in independently learning and mastering information technology systems such as ERP and other systems using documentation and testing. 


• Travel Requirements: Up to 10%.

Knowledge / Skills / Abilities: 

• Proven ability to engage effectively with senior management, with a keen understanding of executive communication dynamics. 


• Proficiency in MS Office applications. 


• Preferably holds a PMP or Similar certification or possesses relevant experience in ERP project management. 


• Experience deploying changes in high compliance environments such as medical, pharmaceutical, biotech, or food industries. 


• Experience with SAP full deployments or M&A integration into SAP environments is highly regarded. 


• Strong leadership and team management capabilities. 


• Excellent verbal and written communication skills, with the ability to convey complex information effectively to various stakeholders.

Physical and Mental Demands:

• Ability to organize/coordinate


• Comprehend and follow instructions


• Direct, control and plan solve


• Problem Solve


• Analyze/Interpret data and information 


• Make decisions using sound judgment


• Perform with frequent interruptions


• Supervise/Manage others


•  Use keyboard/computer/phone


• Maintain stationary position  


• Position self to move


• Move/Traverse

Work Environment: 

• Regular and predictable attendance