Sr Meeting & Events Coordinator

About the role

As a Meeting & Events Sr Coordinator, you will assist with the planning, coordination, and day-of planning of meetings, conferences, and events. This role is integral to ensuring the seamless delivery of high-quality events that meet client expectations.

What youll do

• Oversee the setup, refresh, and removal of food, beverage, and service items to ensure smooth operations.

• Collaborate with management to communicate department goals and align event execution with client vision.

• Confirm pre-event setup, including space configurations and audio/visual requirements, ensuring all details are complete.

• Follow up with clients pre- and post-event to confirm satisfaction and gather feedback for continuous improvement.

• Troubleshoot and resolve complex client inquiries efficiently.

• Assist in the execution of SLAs, Key Performance Indicators, benchmarks, and recurring reports to maintain high service standards.

• Manage the meetings and events calendar for event spaces, ensuring optimal utilization.

• Order and manage event supplies as needed, maintaining inventory and ensuring availability.

• Gather and analyze data to identify and solve complex problems, recommending new techniques and improvements.

• Impact own team and other teams whose work activities are closely related, encouraging a collaborative environment.

What youll need

• High School Diploma or equivalent experience or GED with 23 years of job-related experience in event planning or coordination.

• Ability to fulfill the physical requirements associated with this role, including stooping, standing, walking, and lifting/carrying heavy loads of 50 lbs. or more.

• Comprehensive understanding of event planning processes, procedures, and systems.

• Strong organizational skills with an advanced inquisitive approach to continuously improve event execution.

• In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook.

• Advanced math skills with the ability to calculate figures such as percentages, discounts, and markups.

• Excellent communication skills to evaluate and convey complex content in a concise and logical manner.

• Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.

• Experience in managing client relationships and ensuring high levels of client happiness.