Sr. Project Manager, Process Improvement

Summary
The Senior Project Manager, Process Improvement works with the Director of Process Improvement and leaders across the Firm to implement organizational initiatives related to process improvement, goal setting, planning, collaboration, and project management to ensure ongoing cross-functional alignment with the Firm’s business strategy.

The incumbent will manage several simultaneous initiatives, in coordination with the Director of Process Improvement and is involved in identifying, prioritizing and scoping potential projects. Once a project has been designated for action, the Senior Project Manager plays a lead role in outlining, facilitating and guiding an organized process for implementation. Examples of potential projects include new employee productivity and engagement strategies, technology adoptions, revenue cycle enhancement efforts, and designing organizational structures that enable the Firm to evolve and continue to deliver world class service to clients.

The incumbent also serves a resource for best practices on project management and change management across the organization, including disseminating best practices. The Senior Project Manager will be responsible for convening individuals with process improvement-related duties from across the firm to regularly share ideas and exchange best practices.

Duties and Responsibilities

Utilizing strong analytic thinking, translate the Firm’s goals and strategy into actionable functional and operational changes

Act as an internal consultant by identifying and recommending solutions to improve organizational efficiency, including processes and/or systems

Support leadership and functional stakeholders by assessing their needs and providing recommendations for process improvements or system enhancements; gather feedback on current state and present recommendations for future state; influence and drive change through compelling research, data and presentations

Create strong business cases, which include but are not limited to, documented analyses, action plans and process maps, to secure approval for projects; work with leadership and business stakeholders on prioritization

Research market trends and industry best practices to augment existing operating models

Continuously introduce and educate leadership and business stakeholders on new trends to support the overall Firm performance

Lead projects that foster and support a culture of organizational effectiveness, including the exchange and promotion of best practices

Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below.

The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

If you need such an accommodation, please email [email protected] (current employees should contact Human Resources).

Education and/or Experience:

Required:

A Bachelor’s degree

A minimum of 7 years of experience in project management, change management or related field

Demonstrated success leading significant process improvement and change initiatives at the group and organization levels, including facilitating stakeholder groups through problem identification, solution development and decision making

Strategic and creative problem-solving skills, including demonstrated ability to develop efficient systems and metrics and to enhance decision-making processes

Analytical experience, including past experience collecting, analyzing, synthesizing and presenting data to in a compelling way to inform decision making

Outstanding collaboration and influencing skills, including excellent oral and written communication skills

Executive presentation experience

Preferred:

Master’s degree

Project Management certification

Experience in professional services environment

Strategic planning experience

Familiarity with employee engagement principles and best practices

Other Skills and Abilities:

The following will also be required of the successful candidate:

Strong organizational skills

Strong attention to detail

Good judgment

Strong interpersonal communication skills

Strong analytical and problem-solving skills

Able to work harmoniously and effectively with others

Able to preserve confidentiality and exercise discretion

Able to work under pressure

Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

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