SR. RESIDENT SVCS CLERK

Basic Functions:  

• Maintains maintenance records and executes administrative policies determined by or in conjunction with company policies and procedures. Schedules appointments, provides information to callers, and relieves managers of clerical work and minor administrative and business detail.

Other Relationships:

• Continuing relationships with Association personnel, residents and vendors.

Job Duties and Responsibilities:

• Screens incoming calls and correspondence and provides the proper response to minimize interruption of managers. Reads and routes incoming mail. Maintains calendar of events for maintenance managers and schedules appointments.
• Coordinates the collection and preparation of operating reports, such as time and attendance records, terminations, new hires, and statistical records of performance data.
• Coordinates the scheduling of maintenance personnel. Administers and organizes office operations, procedures and clerical services. 
• Prepares required reports including asset lists and schedules the association painting, roofing, and service requests.
• Assists managers in the preparation of the annual budget.  
• Maintains records of and prepares purchase transactions, sales slips, invoices, and receipts in accordance with the accounting department policies and procedures.
• Assists in the completion of special projects assigned by management.
• Assists in the supervising and training of service department clerks. Performs the tasks assigned to the resident services clerk as needed.
• Complies with state and local laws, rules and regulations as necessary in connection with Association matters.
• Has full knowledge and command of all Association and Microsoft Office computer products.
• Performs other related duties.