Sr. ServiceNow Engineer

Job Title: Sr. ServiceNow Engineer

Duration: 09+ Month (s)

Location: Des Moines, IA/Dallas, TX/ Phoenix, AZ/ New York City/Charlotte, NC - Hybrid Role (3 Days Onsite/2 Days WFH)

Job Descriptions:
• Lead complex initiatives on selected domains. Ensure systems are monitored to increase operational efficiency and managed to mitigate risk.
• Define opportunities to maximize resource utilization and improve processes while reducing cost.
• Lead, design, develop, test and implement applications and system components, tools and utilities, models, simulation, and analytics to manage complex business functions using sophisticated technologies.
• Resolve coding, testing and escalated platform issues of a technically challenging nature.
• Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives.
• Mentor less experienced software engineers. Collaborate and influence all levels of professionals including managers.
• Lead team to achieve objectives.
• Partner with production support and platform engineering teams effectively.

Required Qualifications:
• ServiceNow engineers with experience in the Workplace Service Delivery module.
• CAS certification required, CAD certification desired.
• ServiceNOW, ServiceNOW Development
• Experience with Workplace Service Delivery