Sr. Software Engineer in Test

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.

Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.

Job Duties:

• Drive modernization efforts of existing automation frameworks and testing strategies to improve scalability, maintainability, and long-term reliability.
• Lead testing efforts for complex features and initiatives, including risk assessment, test planning, automation strategy, and release validation.
• Promote a quality-first engineering culture through automation, process improvement, and collaborative testing practices.
• Continually improve software quality through the creation, execution, and maintenance of comprehensive testing strategies.
• Ensure delivery of high-quality, reliable, and user-friendly software products.
• Collaborate closely with support, development, and product management teams to solve complex technical challenges.
• Develop a strong functional understanding of products from both user and engineering perspectives.
• Design, develop, and maintain test tools, mocks, and automated frameworks to support scalable and reliable testing efforts.
• Identify, reproduce, document, and communicate actual or potential product defects.
• Partner with engineering teams to ensure release readiness and production confidence for major initiatives.
• Mentor Software Engineers in Test and advocate for testing best practices across teams.
• Assist engineering teams with the creation and maintenance of CI/CD pipelines.
• Improve the reliability and stability of automated test suites within CI/CD pipelines.
• Debug, analyze, and evaluate product performance, scalability, and overall system behavior.
• Partner across multiple product teams to reduce duplicated efforts and improve organizational visibility.

Minimum Qualifications:

• Seven (7) years of experience building automated testing solutions using tools and frameworks such as Selenium, Playwright, PyTest, or similar technologies.
• Four (4) years of experience with load and performance testing.
• Experience with test-driven development (TDD) and behavior-driven development (BDD).
• Experience testing front-end web applications, backend services, RESTful APIs, and GraphQL APIs.
• Experience developing and maintaining automated UI and API test suites.
• Experience maintaining, refactoring, or migrating existing automation frameworks.
• Demonstrated ability to independently drive testing initiatives and deliver results in complex environments.
• Experience debugging distributed systems using logs, metrics, and observability tooling.
• Experience with distributed version control systems such as Git and GitHub.
• Experience with Jira or similar defect tracking tools.
• Understanding of RESTful and GraphQL APIs and messaging formats such as XML and JSON.
• Proven ability to design and develop automated UI, API, and end-to-end testing frameworks.
• Ability to collaborate effectively across cross-functional engineering, product, and support teams.
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts to non-technical audiences.
• Ability to mentor, support, and train other engineers.

Preferred Qualifications:

• Experience with cloud application testing.
• Experience testing Kafka-based event-driven architectures.
• Experience testing cloud applications against OWASP Top 10 security threats.
• Experience working within Ruby on Rails applications and modern automation frameworks such as Playwright and PyTest.
• Experience with Docker, Kubernetes, and container orchestration platforms.
• Strong scripting skills in Bash, Python, Ruby, or similar languages.
• Experience with continuous integration and continuous delivery (CI/CD).
• Strong analytical, troubleshooting, and problem-solving skills.