Sr Support Analyst

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team.  With team members around the world, Candescent is an equal opportunity employer.

The Senior Support Analyst is passionate in creating delighted clients, responsible for providing client centric, highly responsive, and high-quality technical support for Candescent software products.  The Senior Support Analyst delivers effective technical client support to our growing client base, delivering solutions to both technical and non-technical end users.  The role is generally assigned to work with specific customers to have a deep understanding of the customer’s environment and functionality. 

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.