Sr. Systems Technologist - Pinellas County

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The FSO (Field Service Organization) is responsible for supporting the implementation and maintenance of highly technical mission critical communications systems at customer locations.

Job Description

The Sr. Systems Technologist is responsible for the optimization, support, and maintenance of complex communication systems, ensuring high-level performance and reliable operation. This includes specialized system and product application support, troubleshooting software-driven electronics, provisioning communication system infrastructure, and optimizing RF and Broadband architecture.

System Management and Support:

• Optimize and support complex communication systems, including legacy analog, advanced digital P25, and data infrastructure.

• Provide technical support for specialized systems and applications, focusing on troubleshooting software-driven electronics and resolving system/application issues.

• Program, configure, optimize, test, and document complex communications systems.

• Install, configure, and maintain wired communications systems (LAN/WAN), including cabling, routers, switches, firewalls, and bridges.

• Install server hardware/OS and software infrastructure.

• Perform preventative maintenance, focusing on trend analysis and documentation.

• Develop and implement solutions for difficult technical problems encountered during system implementation, upgrades, or support.

• Be available for on-call duties 24/7/365.

Technical Expertise and Reporting:

• Possess strong knowledge of wired communications systems (LAN/WAN) and proficiency in computer network installation and maintenance.

• Demonstrate knowledge of RF systems (transmitters, receivers, antenna networks).

• Understand standard telephony, dedicated data circuits, and packet switching techniques.

• Maintain total familiarity with the latest technologies and troubleshooting techniques.

• Provide weekly reports detailing activities and accomplishments.

Collaboration and Customer Focus:

• Work closely with Motorola's customers, subcontractor (MSS) community, Sales, Engineering, Project Management, and customer service teams.

• Solve customer problems quickly and effectively, even during stressful situations.

• Team with Engineering, Project Management, and Sales personnel to design, implement, optimize, and cutover advanced communication systems that meet or exceed customer expectations.

• Demonstrate strong self-management and self-motivation to perform duties with minimal direct supervision.

• Must have excellent communications skills and consistently present a professional image.

Education and Experience:

• 2+ years of Field experience as a System Technician.

• Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment.

• Unique combination of multi-site RF communications system and/or computer/networking skills.

Experience with at least one of the following: P25, LMR, Motorola Smartnet, SmartZone, RF infrastructure, ASTRO A7.x Digital systems, ASTRO Conventional and Trunked equipment, radios or consoles, Console Systems, Motorola Conventional, MCC Console systems, Secure Operation and installation procedures.
 

Minimum of 2 years of related experience with: MCC7500, MCC7100, Computer IP Networks and Configuration

Preferred Qualifications:

• 2 year Associate's Degree in Electronics or IT.

• Motorola P25 System Tech Certification is highly preferred.

• Experience working with RF Infrastructure Technologies, including Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment.

• Possession of, or actively pursuing, a network certification (Network+, CCNA, or related certification).

Technical Proficiencies:

• Highly computer literate with proficiency in Google Suite and Microsoft Office.

• Proficient with Motorola Radio Programming Software suite.

• Skilled in the use of various communications test equipment, including: Communication System Analyzers, Ethernet Link test sets and Digital RF Power Meter

Professional Requirements:

• Must have a current, valid driver’s license and no traffic violations.

• Must be able to obtain background clearance as required by government customer(s).

• Location: MUST live a commutable distance to the St. Petersburg, FL area.

• Travel: Must be willing to travel 25% of the time and live within 50 miles from the coverage area.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
 

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Target Base Salary Range: $60,000 - $80,000 USD
 

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• High School Diploma/GED OR 3+ years experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.

• Must be a US Citizen and able to obtain background clearance as required by US government customer(s).

Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.