Sr Technical Architect

Position

: Sr Technical Architect

Location

: Cincinnati, OH

Job Purpose

Provides critical IT Support to the IT organization and business by partnering with others to determine the best way to use information technology to solve business problems. Performs strategic analysis for future system and technology investments and develop plans to implement them. Ensures that IT projects use the right technologies to meet the user's business needs. Serves as a multi-disciplined, subject matter expert on existing systems within the company as well as current technologies, BSS/OSS applications, and vendors/providers in the marketplace.

Essential Functions

Architecture Responsibilities

Research tools, applications, industry best practices, and trends for OSS/BSS and other applications. Evaluate this new technology and identify potential fits for the company's architectural direction (20%)

Lead efforts to create plans or roadmaps for Company Applications, Infrastructure, Data and Information Security that matches business plan and addresses current pain points (20%)

Lead the efforts to create and maintain Business Continuity / Disaster Recovery plans (10%)

Lead Application Rationalization planning efforts (10%)

Plan and document standard web services / APIs (10%)

Technical oversight responsibilities

Review / approve technical designs for ADM (application development and maintenance) based on the degree they meet business requirements, security requirements, use standard APIs and best practice (20%)

Assess the quality of ADM staff through code reviews, architecture reviews, application test results, etc.(10%)

Education

Four years of College resulting in a Bachelor's Degree or equivalent

Experience

12+ years Telecom/Service Industry experience in multiple areas including software design and development, billing, customer care, provisioning, force management, and networking

Experience or demonstrated ability to provide customer-oriented IT support and consultative services to internal clients

Experience leading Software development teams

Project management experience including budget management

Experience with CBT's existing legacy and operation support systems

Application data and network security

Application architecture and planning

Special Knowledge, Skills, and Abilities

Deep and wide knowledge and understanding of numerous information technology areas

Extensive knowledge of IT service companies who have expertise in the communication/telco/network provider arena, including working relationships with people and companies who have helped companies automate their business

Good communication, human relations, and networking skills in order to work with business partners to develop system plans

Ability to assess long term benefits and assign priorities based on those business benefits

Ability to incorporate wide-ranging data, technology, and stakeholder inputs, opinions, motivations, and goals to create a common strategic plan

Ability to effectively influence peers, executives, and business partners to agree to a common strategic plan.

Enough financial savvy to be able to assess financial investment and potential return when evaluating potential system solutions

Demonstrated success in managing IT personnel, and managing development and implementation of large scale IT systems

Supervisory Responsibilities

No direct supervisory responsibilities

Oversees the work of outsourced vendor resources to ensure deliverables are met

May lead work teams as needed

Altafiber has been connecting what matters for more than 150 years. We are a leading technology company that delivers integrated communications solutions to residential customers and end-to-end IT solutions to business customers across North America. Our 4,300 employees across the United States, Canada, India, and the United Kingdom help the world connect, and support the communities we serve through an extensive fiber network and cloud-based solutions. We are focused on building and maintaining a diverse team of employees who are committed to delivering an outstanding customer experience. We call the communities we serve home and giving back to these communities is an important part of our culture. Altafiber offers amazing Employee Volunteer Program, Employee Resource Groups, and organized corporate community service events that further strengthen our community relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Hawaiian Telcom and its subsidiaries is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at 513-397-0524 or send an email to [email protected]. If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you!