Sr. Technical Program Manager, Healthcare Security, Healthcare Security

Job ID: 2562584 | Amazon.com Services LLC
Amazon Healthcare Security is on a mission to reinvent healthcare and drive the future of medicine. Privacy and Security are essential parts of this mission as it earns and maintains customer trust. The Healthcare Security team is looking to hire great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers and raising the bar for privacy and security standards.

If you are a self-starter, action oriented and customer focused Technical Program Manager (TPM), this might be be the role for you. This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will work directly with leadership, service teams, business operations teams, TPMs, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.

The right person will demonstrate proven leadership in managing complex compliance or risk programs from start to finish. They will have experience in managing projects with multiple stakeholders requiring the ability to effectively manage the project across several teams. A strong bias for action, strategic planning and thinking, and the ability to organize and deliver new initiatives. Have an understanding of how to evaluate control effectiveness; understand potential risks and how to address them; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts.

Key job responsibilities
• Drives program, initiative, and corresponding deliverables, provide strategic direction, escalation management, and deliver regular communications to senior leadership and program stakeholders.
• Applies meticulous organizational skills, exceptional writing skills, high attention to detail, spot-on judgement, and vigorously advocates for the customer.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.
• Owns communications to stakeholders on progress, issues, and risks including regular status updates while identifying opportunities to invent and simplify recurring processes that scale with a growing organization.

A day in the life
This position within the Healthcare Security organization represents a rare opportunity to get in with a fast-growing Amazon Healthcare business. This high visibility role will require Senior Executive communication and influencing while working with stakeholders across multiple organizations. You will be determining program enhancements required to scale the business and security. You will regularly deep dive issues to determine the root cause and partner with stakeholders for resolution, including the right stakeholders as needed. This role has regular interaction with various business units across Amazon and requires strong interpersonal and communication skills. You will manage end-to-end projects, often managing multiple projects at once, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.

About the team
The Amazon Stores Security team is responsible for protecting Amazon’s information assets. We partner across Amazon’s Stores business units to build and monitor a secure environment for the Amazon business, software and data. We provide security “In the Cloud” and enable scalable mechanisms for software developers and systems to meet Amazon’s security and privacy requirements. We are both a customer and a partner to AWS in raising security awareness, providing scalable tools, and protecting shared infrastructure.

Amazon’s mission is to make it dramatically easier for customers to access healthcare products, reinvent healthcare and deliver the future of medicine. Towards this mission, we are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need. In the United States, we have launched Amazon Pharmacy, Amazon Clinic, and recently acquired One Medical towards this mission. Paramount to our success is ensuring that customer health data is secure and our services are designed with security as top priority. Stores Security Team's Healthcare security organization is looking for world class security-minded Program Management who can drive, innovate, and communicate security initiatives that positively impact healthcare security at Amazon.

ABOUT AmSec:
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Seattle, WA, USA
BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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February 28, 2024

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Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

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