Sr Teller

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

The Sr. Teller processes and approves transactions for clients within specified limits. Approves other teller transactions within specified limits and provides assistance in processing complex or problem transactions. Monitors, research, inputs, and settles assigned accounts. Cross sells the bank's products and services. 

Key responsibilities include:

1. Accepts, approves, and processes transactions for clients within specified limits.

2. Assists other tellers with the processing of complex transactions and resolving out-of-balance or problem transactions.

3. Approves transactions referred by the tellers within specified limits. 

4. Receives deposits for credit to client accounts, cashes checks, processes savings deposits or withdrawals, receives loan or tax payments, and issues money orders, cashier checks, and travelers' checks

5. Balances, inputs, and settles daily sales of travelers' cheques. Inputs daily transmission of savings bond purchases into the fedline. Prepares large currency transaction reports. 

6. Balances the cash transactions for the unit including the cash drawer. 

7. Conducts teller audits and performs research to resolve problem situations. 

8. Identifies fraudulent transactions, forgeries, and counterfeit bills according to established procedures. 

9. Assists clients with non-standard inquiries regarding the status of their accounts.

10. Communicates regularly with personal bankers, personal banking investigators, and partners in various areas of the bank to process transactions, refer new business, request account or product information, and to investigate fraudulent transactions.

11. Monitors, conducts research, and balances contra accounts. Investigates and collects charge backs on accounts.

12. Responds to client needs and cross sells the bank’s products and services.

The successful candidate will benefit from having:

• 2-3 years of teller experience. 

• Knowledge of teller operations usually acquired through high school level business courses and prior teller experience is required to process complex transactions. 

• Math skills are needed to balance the cash drawer. 

• Personal computer skills and 10 key adding machine skills are needed to enter and record transactions.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.