Sr. Worker's Compensation Coordinator

Essential Functions:

• Review Accident Reporting dashboard daily and file claims as needed.


• Point of contact for team members, leadership, insurance adjustors, doctor’s offices, and legal counsel.


• Evaluates accidents reports, ensuring timely processing of medical bills and TTD.  Reviews medical reports, witness statements and other documentation.  Compiles facts regarding accident reports and filed cases.


• Verifies facts of accidents with team members, witnesses, and supervisors.


• Identifies suspicious claims and notifies the appropriate parties (adjustor/attorney/Safety Director) so appropriate actions may be taken.


• Work with leadership regarding team member’s work status and restrictions.


• Maintain current OSHA 300 log per OSHA standards; generate annual OSHA 300A for the Agency.


• Verify and submit workers’ compensation related invoices for payment.


• Establishes and maintains copies of medical paperwork, legal, insurance and other relevant documents in electronic files.


• Maintains and updates electronic dairies on team member’s injury status.


• Provide necessary documents to legal counsel as requested, including but not limited to the panel of authorized physicians, wage statements and personnel files.


• Monitor all open claims, receive daily calls and emails and act upon or forward to the appropriate person. 


• Documents telephone conversations, witness statements, medical reports, and accident investigation results.


• Partner with Safety Director to identify light duty assignments.


• Take appropriate action on requests, forward requests to Safety Director as necessary.


• Gather information and identify solutions to assist in resolving workers’ compensation concerns.


• Attend seminars, classes, and other educational opportunities to keep abreast of the current Workers’ Compensation procedures and rules.


• Other duties as assigned.

Job Requirements and Qualifications:

• Bachelor’s degree in business administration preferred or a minimum of six (6) years of equivalent workers’ compensation experience.


• Knowledge of OSHA and CARF.


• Must possess excellent oral and written communication skills as well as strong interpersonal skills.


• Must be flexible, organized, and able to complete tasks without supervision.


• Must be knowledgeable and proficient in Microsoft Excel, Word, and Power Point.


•  Must have good driving record that meets Agency standards.