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SRE/DevOps Engineer- Palo Alto, the US

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Job Description - SRE/DevOps Engineer- Palo Alto, the US

Description

We are seeking a high-caliber Senior Site Reliability Engineer (SRE) based in California to ensure the scalability, reliability, and runtime efficiency of our next-generation platform. In this role, you will bridge the gap between development and operations, working closely with our global engineering teams.

We are looking for a unique engineering mindset: someone who brings a positive, collaborative energy to the daily grind, but can instantly pivot into a hyper-focused, high-ownership responder when an incident strikes.

Key Responsibilities

  • Production Reliability & Guardrails: Partner with the Platform Engineering team to implement reliability guardrails, ensuring applications running on AWS meet strict uptime and SLA requirements.
  • CI/CD & Repository Management: Own the deployment pipelines and code management practices extensively via GitHub.
  • Incident Management: Lead rapid-response troubleshooting during production incidents; conduct thorough blameless post-mortems to continuously harden our systems.
  • Observability & Performance: Implement advanced monitoring, logging, and alerting systems to proactively detect and mitigate system anomalies.
  • Cross-Border Collaboration: Act as a key technical bridge between our US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment.


Requirements

1. Technical Focus

    • Ecosystem Expertise (Must-Haves): Deep, practical experience managing application deployment and runtime environments on AWS, alongside master-level knowledge of advanced Git workflows and actions on GitHub.
    • Core Toolkit: Strong proficiency in monitoring tools, log management, and scripting for quick triaging and troubleshooting.

2. Soft Skills & Characteristics

    • Ownership & Transparency: You are radically open, highly responsive, and communicative. You don't just clear tickets; you own the production environment's health end-to-end.
    • Pressure-Resistance: High psychological resilience. You maintain a happy, positive attitude during smooth operations, yet feel a healthy, driving sense of urgency and laser-focus during high-stakes incidents.
    • Bilingual Capability: Absolute fluency in Mandarin and English (verbal and written) is mandatory for effective technical alignment across our global teams.


Benefits
  • Competitive packages aligned with California market standards
  • Lead a dynamic and innovative team in a very rapidly growing company
  • Collaborative, inclusive environment where your contributions are recognized and valued
Original job SRE/DevOps Engineer- Palo Alto, the US posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Kody & Company, Inc

Kody is an exciting and fast-growing Fintech bringing the ease and optionality of online payments to brick and mortar businesses. Today we serve the hospitality industry but there's no limit to where we'll apply our technology in future. Working closely with our customers from day 1, we've developed...

Read more about the company

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