SRQ Hiring Event February 19th 10am - 2pm Bartenders /cooks /servers

POSITION DESCRIPTION

POSITION TITLE: Bartender/cooks/bartender

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Duties and Responsibilities:

Bartender

• Exceed First Class Service standards and behavior with every guest, business partner and peers.


• Greets guests and takes drink and food order; provides information about menu items and looks for opportunity for additional sales.


• Follows recipes and directions for mixing beverages.


• Accurately processes transactions through the POS.


• Responds appropriately to customer concerns.


• Follows alcohol awareness procedures for preventing intoxication and deals with intoxicated guests.


• Ensures a clean, sanitized and well stocked bar.


• Follows health, safety and sanitation guidelines.


• Inventories all beverages and operation supplies, orders replacement items as needed.


• Build guest loyalty and enhance selling skills through the use of available training materials.


• Maintain clean organized work environment that is free of safety hazards which may include sweeping and mopping.


• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.


• Other duties as assigned.

Cook

Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip
resistant shoes.
• Food preparation at 100% recipe adherence. Follows recipes and/or product directions for preparing, seasoning,
cooking, tasting, carving, portioning, and serving food items.
• Follow production prep list and keep accurate records to accurately. Requisition supplies and equipment as
needed.
• Ability to use knives, slicers, and kitchen equipment efficiently and safely.
• Wash, slice, and peel items on prep list.
• Follow recipes.
• Store prepared food items safely and ensure they are properly date labeled.
• Follow all brand standards including those related to food safety, sanitation, operational excellence, or guest
satisfaction.
• Practices excellent food safety and sanitation practices. Accountable for compliance with all local, state, federal
laws and regulation including those relating to food safety.
• Regularly restocks all kitchen supplies and food items required for service.
• Assist with ordering and planning food supplies, as directed by the supervisor.
• Reports necessary equipment repair and maintenance to management.
• Monitor proper rotation and dating of prepped food items and storage areas.
• Maintain a clean and organized work environment that is free of safety hazards.
• Work well in a fast-paced environment. Must be detail oriented and the ability to multi-task.
• Perform other duties as assigned.
EDUCATION, EXPERIENCE, CERTIFICATIONS:
• Requires a minimum of 1 year of closely related cooking experience, work experience in high volume or fast
casual dining restaurant environment preferred.
• ServeSafe Certification or equivalent required by state.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
• High School Diploma or GED

Server

Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude,
Service, Team)
• Warmly greet and acknowledge guests promptly.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Engage with guests in a friendly and professional manner. Create a lasting first and last impression.
• Knowledgeable and enthusiastic about the restaurant's menu, it’s ingredients, flavor profiles, portion sizes, and
preparation methods.
• Observe guests to respond to any additional requests and determine when the meal has been completed.
• Totals bill accurately and accept payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash
Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and
desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Works together with fellow employees and management to ensure that all guests have the best experience
possible.
• Following our service standards which requires having a positive attitude and the ability to work well under
pressure with cooks and other staff.
• As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase check
average, compete in sales incentives, and promote the brand.
• Maintain a clean organized work environment
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock
work, cleanup, and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Enthusiastically supports decisions once they have been made by management.
• Accountable for compliance with all local, state, federal laws, and regulations including those relating to food
safety.
• Other duties as assigned.
EDUCATION, EXPERIENCE, CERTIFICATIONS:
• 1-year experience serving required.
• High School diploma or GED.
• Experience handling money and a point of sale system.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgement when dealing with
customers and peers.
• ServSafe Certification or equivalent is preferred.
• TIPS Certification or equivalent is preferred
POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in Englis

Position Qualifications:

• High School diploma or GED


• Food and Beverage experience is preferred but not required


• 1-year experience bartending required


• Knowledge of math to figure cost, make change and cash handling procedures.


• Good communication skills and the ability to work independently as well as with other team members


• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.


• Ability to work various shifts in a 7/365 team-oriented environment


• Excellent customer service skills and an ability to communicate effectively


• Self-starter able to prioritize and handle various tasks simultaneously


• Ability to adapt to changing priorities and unexpected situations


• Proficiency required in reading and writing and mathematics


• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.


• Standing for long periods of time and the ability to work in environment with varying temperatures