Ability to motivate and lead a team in a positive manner
Ability to assign tasks, oversee workflow, and provide guidance and feedback
Committed to continuous training of staff
Committed to modeling professional behavior, work ethic, and values of the agency
Ability to organize and prioritize work
Skill in formulating client housing stability goals and objectives
Ability and dedication to provide effective, ethical case management
Ability to uphold strong, healthy boundaries
Knowledge of substance use disorders and mental health issues
Ability to work flexible schedules including some nights and weekends
Strong ability to communicate effectively, both orally and in writing
Knowledge of community resources and ability to network
Ability to plan, organize, set objectives, time frames, and prioritize
Understanding of and willingness to practice trauma informed care
Ability to periodically travel to the Dallas Fort Worth metroplex, as well as other locations, for trainings, conferences, and meetings
Skills / Requirements:
To perform this job successfully, an individual must have a Bachelor’s degree in Social Work or related field; a Master’s degree is preferred. At least 2 years of relevant supervisory experience is required. Experience working with people experiencing homelessness and/or veterans is preferred. Must have reliable transportation, a current Texas driver’s license and evidence of auto liability insurance.
Responsibilities:
The SSVF Case Manager Supervisor is responsible for providing direct supervision to the Case Managers and Health Care Navigator/Employment Specialist. The Supervisor will provide direction and support to case managers as they serve the Veteran clients, as well as carry a small caseload of their own in the Amarillo area. The Supervisor will both train and ensure that case managers follow procedure and guidelines of the SSVF grant. The Supervisor will be responsible for leading case staffings, case conferencing, and other staff meetings. The Supervisor will also support a cohesive team mentality, encouraging partnership between team members for the benefit of the client. An important focus of the Supervisor will also be to expand the Council’s reach with other organizations in the area. The Supervisor will also work with the Assistant Director and Director of Housing Services to review policy and procedures and will use feedback from the SSVF Compliance Specialist to guide continuous quality management and improvement.
Equal Opportunity Employer: Recovery Resource Council complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
This is a hybrid position, requiring both remote and in-person work, involving sitting and standing for various lengths of time and frequently driving for long distances.
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