Staff Accountant

The Staff Accountant is responsible for bi-weekly payroll processing, general ledger journal entries, account reconciliations, and the maintenance of financial records. This position also assists with Salesforce case management and customer support related to billing, payments, account corrections, and customer inquiries. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities while maintaining accuracy and meeting deadlines. 

Essential Duties and Responsibilities 

Payroll Administration 

• Process and audit bi-weekly payroll, including earnings, deductions, taxes, benefit withholdings, 401(k) contributions, payroll accruals, HSA funding, and insurance payments; reconcile payroll-related general ledger and liability accounts; and ensure compliance with payroll tax reporting and regulatory requirements 
• Respond to employee payroll-related inquiries in a timely and professional manner. 
• Coordinate payroll changes with Human Resources, including new hires, terminations, compensation changes, and benefit deductions, while maintaining accurate employee records and supporting documentation. 
• Compile annual 401(k) census data in January and coordinate any true-up payments necessary.  

Salesforce Case Management and Customer Support 

• Monitor and respond to Salesforce cases related to billing, payments, account maintenance, and customer financial inquiries. 
• Research issues and collaborate with internal departments to provide timely resolutions. 
• Document findings, actions taken, and case outcomes within Salesforce. 
• Escalate complex issues when appropriate. 
• Identify recurring issues and recommend process improvements. 

General Accounting 

• Prepare and post routine journal entries accurately and timely. 
• Support month-end close activities by reconciling general ledger accounts, investigating discrepancies, and maintaining accurate financial records and supporting documentation. 
• Assist with various detailed analysis and reports for annual independent CPA audit. 
• Manage fixed assets software and related monthly ERP entries and year-end reconciliations

• Associate or bachelor’s degree in accounting preferred. 
• Three to five years of accounting or related experience required. 
• Experience processing bi-weekly payroll preferred. Paylocity experience a plus. 
• Experience with accounting or ERP systems required; NetSuite experience preferred. 
• Salesforce experience a plus. 

Professional Skills 

• Ability to thrive in a fast-paced environment, manage multiple priorities and projects, and adapt to changing business needs while meeting deadlines.  
• Ability to maintain a high level of confidentiality and securely handle sensitive personal information.  
• Excellent communication, collaboration, and customer service skills, with the ability to effectively support internal and external customers.  
• Strong attention to detail, organizational skills, and commitment to accuracy in all work performed. 

NCCER is an equal opportunity employer. No one shall be denied employment or opportunity based on race or color, sex, age, national origin, religion, physical or mental disability, veteran’s status, marital status, gender identity or sexual orientation. NCCER also provides reasonable accommodations to individuals with disabilities and bona fide religious beliefs, provided that such accommodation does not constitute an undue hardship on the Company.