Staff Pharmacist Manager - Accredo - Memphis, TN

Job Title:

Staff Pharmacist Manager – Evernorth Fulfillment

Position Summary:

The Staff Pharmacist Manager oversees pharmacy fulfillment operations, ensuring compliance with regulatory standards and company policies. This role is responsible for leading a team of pharmacists and technicians, optimizing workflow efficiency, and driving continuous improvement initiatives to deliver safe, accurate, and timely medication fulfillment.

Key Responsibilities:

• Leadership & Team Development

  • Manage and mentor pharmacists and pharmacy technicians to achieve performance goals.
  • Foster a culture of engagement, accountability, and professional growth.

• Operational Excellence

  • Oversee daily fulfillment operations to ensure accuracy, quality, and compliance.
  • Implement and sustain Fulfillment Operating System pillars:
    • People Development
    • Leader Standard Work
    • Throughput Optimization
    • Visual Management/Tier Accountability
    • Focused Improvement

• Compliance & Quality Assurance

  • Ensure adherence to state and federal pharmacy regulations, licensing requirements, and Evernorth standards.
  • Maintain inventory accuracy and audit readiness (target: 99.9% accuracy).

• Process Improvement

  • Identify and execute initiatives to improve efficiency, reduce errors, and enhance customer experience.
  • Leverage automation and technology to optimize throughput and reliability.

• Collaboration & Communication

  • Partner with cross-functional teams (Operations, Quality, Talent Acquisition) to align on goals and priorities.
  • Communicate performance metrics and progress through tier boards and daily huddles.

Qualifications:

• Education: Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy degree required.
• Licensure: Active pharmacist license in good standing.
• Experience:
  • Minimum 3–5 years in a pharmacy leadership or management role.
  • Experience in high-volume fulfillment or specialty pharmacy preferred.
• Skills:
  • Strong leadership and team-building capabilities.
  • Knowledge of regulatory compliance and pharmacy operations.
  • Ability to drive process improvement and manage change effectively.

Performance Metrics:

• Inventory accuracy
• Prescription fulfillment turnaround time
• Compliance audit results
• Employee engagement and development outcomes