Job Description - Staff Scheduler

The responsibilities of this job include, but are not limited to the following:

  • Coordinating coverage for staffing vacancies (open shifts, shift swaps, emergency coverage, weekends/holidays, etc.) to ensure adequate staffing and operational efficiency;
  • Ensuring the appropriate assignment of shift bonuses and overtime;
  • Preparing reports to support operational decision-making, such as proactively identifying scheduling gaps, analyzing staffing levels and attendance trends, and calculating labor costs;
  • Communicating scheduling updates and staffing requirements to employees and leadership;
  • Collaborating with center supervisors to address attendance issues, vacancies, and staffing shortages;
  • Maintaining accurate employee scheduling records within Workforce management systems;
  • Ensuring schedules comply with organizational policies, labor laws, licensure requirements, and applicable accreditation standards;
  • Verifying credentialing and certification requirements are reflected in scheduling assignments;
  • Supporting initiatives to improve scheduling efficiency, Workforce utilization, and employee engagement;
  • All other duties as assigned.

Minimum education and professional requirements include, but are not limited to, the following:

  • Associate degree in business administration, healthcare administration, Human Resources, or a related field preferred;
  • Two to four years of scheduling, Workforce management, staffing coordination, or healthcare operations experience preferred;
  • Experience in urgent care, ambulatory care, emergency medicine, or healthcare scheduling strongly preferred;
  • Equivalent combination of education and experience may be considered;
  • Strong understanding of scheduling principles and staffing optimization;
  • Proficiency with scheduling management systems, such as Workforce;
  • Experience with Microsoft Excel, Microsoft Outlook, and reporting tools;
  • Strong organizational skills and attention to detail;
  • Ability to manage multiple priorities in a fast-paced healthcare environment;
  • Excellent written and verbal communication skills;
  • Ability to maintain confidentiality and handle sensitive employee information;
  • Strong problem-solving and conflict-resolution abilities.

Salary Range: $22.00 - $25.00 depending on experience.

Benefits and Other Compensation:

• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay  (hourly), Holiday Pay (salaried & hourly, Double time compensation for all holidays worked (hourly)
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus     

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