ESSENTIAL FUNCTIONS

• Communicates with nursing units and performs duties to ensure accurate and timely completion of all timecards.
• Updates and maintains daily rosters; partners with the House Supervisor to resolve staffing issues and prepare for upcoming schedules.
• Collaborates with the Director/Nursing Supervisor to identify staffing gaps and determine coverage needs using resources effectively.
• Provides support to leaders in resolving timecard and scheduling challenges.
• Helps colleagues and leaders with timekeeping or scheduling adjustments and changes as needed.
• Recognizes personal learning needs, sets yearly performance goals, and creates a plan for professional and personal growth.
• Uses hospital resources responsibly. Meets productivity expectations and ensures accurate scheduling and timecard adjustments to support patient care needs.
• Positively supports changes in technology and processes. Remains open to learning and maintains a calm, professional demeanor under pressure.
• Identifies problems, takes appropriate action, and supports process-improvement initiatives that impact customer satisfaction, clinical outcomes, and financial performance.
• Follows all medical center, departmental, and safety policies. Proactively identifies and reports safety concerns.
• Takes responsibility for actions and follows through on tasks efficiently. Demonstrates strong prioritization and organizational skills to meet deadlines.
• Provides appropriate training to staff and managers on staffing and scheduling processes. Serves as a knowledgeable resource on the scheduling system.
• Oversees timely dissemination of staffing schedules.
• Accurately creates and maintains electronic staffing schedules and demonstrates full knowledge of the scheduling system.
• Maintains a high degree of confidentiality, including matters related to personnel, absences, and employment status changes.
• Maintains departmental confidentiality and adheres to all HIPAA regulations.
• Actively seeks growth opportunities and participates in medical center and departmental education programs to enhance job performance.
• Performs other responsibilities as assigned by the Director or Manager.
• Communicates and performs all duties in a manner that reflects the philosophy, Mission, Values, and Guiding Behaviors of Mercy Medical Center–North Iowa and the Sisters of Mercy.