Staffing Coordinator - NYC Metro

Super Soccer Stars is looking to hire a full-time Staffing Coordinator to join our team in NYC!

We are looking for a Staffing Coordinator who is passionate about youth development, athletics, and building strong community relationships. This role is essential to ensuring the day-to-day operations of our programs run smoothly by scheduling coaches, communicating important updates, and problem-solving in real-time.

You will report directly to the Staffing Supervisor and work closely with the Operations Manager to ensure seamless program delivery across all sites.

Who are we?

We’re a diverse and committed group that values teamwork, creativity, and a shared passion for delivering high-quality children’s programming. Our mission is to provide the best youth sports experience for families across the city—and we’re growing every day.

Day-to-day operations:

• Scheduling & Staffing
• Coordinate daily, weekly, and seasonal schedules for coaches using our web-based staffing system
• Ensure all classes are fully staffed to meet Youth Athletes United standards and maintain coach consistency
• Maintain proper child-to-coach ratios across all programs
• Schedule staff according to program-specific needs and qualifications
• Track and process time-off and sick leave requests
• Manage last-minute coverage needs and ensure all sessions are staffed
• Coach Communication & Support
• Serve as the point of contact for coaches with scheduling questions or changes
• Respond to incoming calls and emails from staff
• Share timely updates with coaches regarding classes, locations, or staffing changes
• Flag and report any schedule discrepancies or concerns to the appropriate departments
• Communicate updates clearly and promptly via email, Slack, or other internal tools
• Operational & Administrative Support
• Maintain accurate staffing records and produce daily/weekly reports
• Communicate coverage gaps or operational concerns
• Identify staffing trends and propose solutions to improve retention and efficiency
• Support additional staffing or operational needs as assigned

Schedule:

• In-office, Tuesday through Saturday
• Must have early morning availability
• Schedule may shift slightly based on seasonal needs
• Remote work may be considered in the future based on performance and organizational needs
• A reliable daily commute to the NYC office is required

• Must be able to work Tuesdays - Fridays (8:30 AM - 5:30 PM) & Saturdays  (7:30 AM - 4:30 PM)
• Strong organizational and communication skills
• Familiarity with tools like Google Sheets, scheduling software, and Slack
• Ability to adapt/respond to different personality types and coaching styles
• Personable, hard-working, outgoing, and energetic
• Demonstrates personal initiative and the ability to problem-solve
• Comfortable working independently and proactively on projects and responsibilities
• Highly organized and efficient in a fast-paced environment
• Able to multitask and respond calmly under pressure
• 1–2 years of experience in staffing, scheduling, HR, or program coordination (preferred)

• Hourly Pay: $18–$20/hour, based on experience
• Friendly, team-oriented work environment
• Excellent growth potential within a fast-growing organization
• Opportunity to make a real impact on youth development and community programming