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Starbuck Shift Supervisor

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Job Description - Starbuck Shift Supervisor

Description

 

Job description

About the Role:

As a Team Lead, you'll be responsible for leading and motivating a team of baristas, ensuring smooth operations, and maintaining high standards of customer service and product quality. You'll work closely with the Store Manager to achieve store goals and create a positive and engaging work environment.

Responsibilities:

  • Team Leadership:
  • Lead and motivate a team of baristas to deliver exceptional customer service and maintain a positive work environment.
  • Train, coach, and develop team members, ensuring they have the skills and knowledge to succeed.
  • Assign tasks and delegate responsibilities effectively, ensuring smooth operations.
  • Hold team members accountable for performance and standards.
  • Customer Service:
  • Create a welcoming and inclusive environment for customers.
  • Address customer concerns and resolve issues promptly and professionally.
  • Maintain a high standard of product quality and consistency.
  • Operations:
  • Ensure adherence to Starbucks standards and procedures.
  • Manage inventory and stock levels effectively.
  • Participate in store opening and closing procedures.
  • Maintain a clean and organized work environment.
  • Communication:
  • Communicate effectively with team members and management.
  • Stay informed about store operations and changes.
  • Act as a point of contact for customers and team members.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service or retail preferred.
  • Ability to lead and motivate a team.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Ability to work flexible hours, including evenings and weekends.
Original job Starbuck Shift Supervisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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