Starbucks Supervisor at Rivers Casino (Grave Shift)

Job Posting: Starbucks Supervisor at the Rivers Casino

Position Summary: The Starbucks Supervisor at Rivers Casino is accountable for overseeing Barista activities during shifts, ensuring adherence to company policies, and delivering exceptional guest service.

Responsibilities:

• Supervise Baristas, ensuring adherence to established company policies and exceptional guest service.


• Maintain effective inter-shift communication and collaboration with back-of-the-house supervisors.


• Ensure appropriate staffing aligned with projected volume and budgetary guidelines.


• Communicate changes in policy and procedure to team members promptly.


• Monitor guest flow, communicating labor needs during peak and slow periods.


• Aid in the training of new team members.


• Uphold stringent cleanliness and sanitation standards.


• Ensure sufficient inventory in the work area.


• Foster fair and consistent treatment of all team members.


• Perform any other duties assigned by department leadership.

Qualifications:

• Preferably possess prior supervisory experience.


• Previous experience in a high-volume restaurant setting is preferred.


• Exceptional interpersonal communication skills in English for effective interaction with guests and team members.


• Demonstrated ability to make sound judgments under pressure.


• Cooperative, helpful, and friendly demeanor, with a well-groomed appearance.


• Must be able to attain and maintain certification in “Serv-Safe” (Food Sanitation Management).


• Ability to comprehend and communicate Material Safety Data Sheets to team members.


• Team player with flexibility to work varied shifts, including holidays.

 Certifications:

• Obtain a Pennsylvania Gaming License. Rivers Casino will assist in the application process and pays the fee associated with the gaming license.

 Physical Requirements:

• Prolonged periods of standing and walking.


• Frequent bending, twisting, and reaching.


• Must be able to lift up to 50 pounds at times. 

The above duties and responsibilities are representative. Full job descriptions are available upon hire.