Starlink Training Specialist

Are you a proficient trainer and writer, skilled in the art of creating, writing, and delivering dynamic, persuasive, informative, easy-to-understand materials and presentations?

We are looking for individuals who can break down complex ideas and scenarios and make them relatable and useful for our audiences. If you can masterfully interact with an audience, so they leave with “aha!” moments, keep reading! If you are passionate about training, writing, and the creation and development of informative and enlightening materials and presentations, then we need you on our team!

DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a Training Specialist/Starlink SME. This position will be responsible for developing materials and training sellers and agents on Starlink services and processes.

Essential Duties

• Delivery of sales training presentations/courses for sales reps in door to door and call center environments
• Creation of training materials and sales-oriented one sheets
• Tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies.
• Creation of audience-driven content, design, and delivery, with a detailed eye toward designing and delivering slides for clear, virtual presentation and/or classroom projection
• Extraordinary attention to detail in content creation and language nuance
• Create clear, engaging, aesthetically formatted, and properly animated PowerPoint and online learning content for wireless and fiber services
• Communicate in a clear, dynamic, and precise fashion to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization

• Preferred - Bachelor’s degree from an accredited institution in a related field (ex. Communications, English, Theater/Performance Arts, Business, or Marketing)

• Telcom/satellite knowledge (Starlink preferred)
• Competency in writing/speaking skills for business audiences
• Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or sales training experience
• Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, Teams), and A/V setup and troubleshooting skills (projector setup, TV, and audio systems, etc.)
• Preferred: Experience with Articulate/on-line training authoring tools (not required).
• Neat, professional appearance, and outgoing demeanor
• Must have a dependable vehicle with valid vehicle insurance, a valid driver’s license, and a good driving record
• Must be available for multi-day, overnight travel

• Valid passport

• Employees must be able to cover their non-airfare travel expenses prior to reimbursement (expenses are processed weekly once submitted)

• Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!