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State Director, NCEdge Customized Training

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Job Description - State Director, NCEdge Customized Training

Agency

Community College System

Division

Executive Division

Job Classification Title

NCCCS Exempt Professionals (S)

Position Number

60088176

Grade

FLATRATE

About Us

The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens.

Description of Work

The State Director guides the continued evolution of NCEdge Customized Training by identifying opportunities for innovation, strengthening stakeholder engagement, and positioning the program to respond to emerging workforce and industry trends across North Carolina.

Knowledge Skills and Abilities/Management Preferences

This position leads efforts to support business growth, workforce responsiveness, talent development, and economic competitiveness through industry-driven training solutions delivered in partnership with North Carolina's community colleges, employers, workforce organizations, and economic development partners.

The State Director is responsible for advancing statewide employer engagement strategies, supporting operational excellence, strengthening cross-sector partnerships, and ensuring NCEdge Customized Training remains responsive to evolving workforce and industry needs across North Carolina.

This position serves as a senior leader within the Economic Development Division and works collaboratively across programs, System Office teams, community colleges, and external partners to advance integrated workforce and economic development strategies. The ideal leader for this role is someone who embraces change and isn't afraid to challenge the status quo.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Knowledge, Skills and Abilities / Competencies

• Strong strategic leadership and organizational management skills.
• Strong relationship-building and partnership development abilities.
• Excellent verbal, written, and presentation communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, operational, and problem-solving skills.
• Customer-focused mindset with strong responsiveness and professionalism.
• Ability to interpret data and translate findings into operational strategy.

Management Preferences
• Experience working within North Carolina's workforce or economic development ecosystem.
• Knowledge of customized training, workforce funding, and employer engagement strategies.

Minimum Education and Experience Requirements

RESUMES ARE REQUIRED
Bachelor's degree in business, workforce development, education, public administration, economic development, or a related field.

Minimum of five (5) years of progressively responsible experience in workforce development, economic development, employer engagement, education, business services, or program leadership.
Experience managing staff, partnerships, operations, or statewide initiatives.
Experience working collaboratively with external stakeholders and industry partners.

Experience utilizing data systems, CRM platforms, preferably Salesforce or reporting tools to support operations and performance management.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Cassandra Marrero

Recruiter Email:

[email protected]
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