Statewide in Illinois - Care Coordinator (Medical Social Consultant)

Statewide in Illinois - Care Coordinator (Medical Social Consultant)

Hiring Department: UIC Division of Specialized Care for Children - Statewide in Illinois

Location: Springfield, IL USA

Requisition ID: 1018112

Posting Close Date: Continuous

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

The DSCC Care Coordinator (Medical Social Consultant) provides care coordination services to families eligible for DSCC programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through care coordination activities, including: completing comprehensive assessments, person-centered care plans, monthly interactions, engagement with multiple stakeholders, and coordination of resources.

Duties & Responsibilities:

Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan.

Facilitates 30-day (or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources.

Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals.

Completes consistent and timely documentation (within 48 hours) to ensure compliance case record compliance as established by procedures.

Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement.

Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support.

Conducts and documents in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements.

Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care.

Join and participate in Medicaid managed care clinical rounds occasionally.

Join and participate in DSCC multidisciplinary meetings as needed.

Engage as necessary with the transition of the care team to promote effective discharge planning.

Educate, support, and connect families with resources for a seamless age transition.

Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients).

Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being.

Identifies critical incidents and collaborates with all involved providers for resolution.

May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management.

May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship.

Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL).

Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions.

Active participation in post-records reviews and completion of recommended remediation within expected timeline.

Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed.

Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications.

May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources.

Qualifications:

Minimum Qualifications

* Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.Based on institutional requirements for each position:*

Current State of IL Licensure as a Licensed Social Worker or a Licensed Clinical Social Worker.OR* Three (3) years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or social service agency setting.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation
#J-18808-Ljbffr