Stewards

Set on the shores of Somes Sound in Southwest Harbor, The Claremont is a cherished Maine retreat where timeless elegance meets relaxed coastal charm. As part of the Acadia Collection, we’re passionate about creating joyful, unforgettable moments for our guests - and that starts with an incredible team. If you’re thoughtful, enthusiastic, and love the idea of working in a beautiful and welcoming environment, we’d love to have you on board!

Job Summary:

Dishwasher is responsible for maintaining an adequate supply of clean kitchen utensils and dishes. Ability to operate and maintain an automated dishwasher. Responsible for general cleaning and maintaining of kitchen areas to assure that the department has a clean, safe, and sanitary kitchen at all times.

Some Areas of Responsibility:

• Responsible for keeping all equipment, utensils and containers clean and ready for use.
• Cleans floors, walls, wash tubs, counters, and shelves; cleans mop sink area.
• Empties boxes and trash.
• Properly disposes of grease and garbage left in pots and pans.
• Clean refrigerators and iceboxes.
• Dumps and cleans the garbage can.
• Stocks serving stations with dishes and utensils.
• Keep all work areas free of trash, clean and organized.
• Responsible for maintaining a clean, organized and sanitized work area all while following all city, state and federal health/food safety regulations and codes.
• Responsible for all equipment, tools, floors, workstations and food prep areas are kept clean and organized, as well as free from all clutter, trash and non-approved items
• Ability to understand and follow through with all assigned tasks.
• Ability to clearly communicate with Back of House Supervisors.
• Awareness and operates within proper safety and sanitation guidelines.
• Maintains good communication with co-workers and maintains a positive and professional work environment.
• Contributes team effort and accomplishes related results as required.
• Performs other duties as required

Skills

• Customer service
• Planning and multi-tasking
• Self-motivated with a high energy level
• Verbal communication

Success Factors:

• Ambassador of Joy: Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.
• Customer-Centric Focus: Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.
• Meticulous Attention to Detail: Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.
• Effective Communication: Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed.
• Ownership & Accountability: Take full responsibility for tasks, ensuring they are followed through to achieve the desired results.
• Foster Team Collaboration: Work collaboratively within teams, motivating others to sustain exceptional levels of performance.
• Build Strong Relationships: Establish trust and foster cooperation with colleagues,  guests, and partners to promote mutual success.

Safety and Security

· Recognizes and reports potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc.

· Recognizes and reports potential security problems in the hotel, such as locking doors after hours, etc.

· Understands and follows policies and procedures for the hotel’s key control system and ensures others follow them.