Store Manager

Primary Responsibilities

• Recruits, trains, supervises and appraises staff.


• Insures accurate and timely time card management for both self and staff.


• Upholds dress code standards for both self and staff.


• Uses provided company tools and processes to document performance of staff.


• Models integrity to staff and treats others with respect.

Oversees day-to-day retail operations

• Signs customers up for the cake club and explains the benefits.


• Create store plan and schedules within labor budget.


• Completes all assigned duties within the deadline.


• Resolves customer issues quickly and delivers appropriate solutions to make customers happy.


• Manages retail inventory variance as well as timely inventory completion.


• Responsible for cash variance for both sales and petty cash.

Maintains exceptional quality of all products.

• Utilizes FIFO guidelines and reducing waste.


• Maintains store cleanliness and appearance.


• Uses operational tools to insure completion of opening and closing duties.


• Ensures compliance with health and safety regulations.


• Follows appropriate slicing guidelines.


• Provides meaningful feedback for the DM with suggestions for improvement.

Focuses on Company Engagement

• Engages in monthly promotional goals.


• Asks questions if something is unclear and seeks out opportunities to learn.


• Completes all required employee training.

Sales Focus and Transaction Grown

• Increases transactions for both bakery and retail products.


• Coaches employees on sales techniques.


• Ensures employees adhere to sample schedules.

Requirements:

• High school diploma or GED


• ServSafe Certification within 60 days of hire or promotion


• Retail experience