Store Manager

Wallauer Paint, Hardware & Design has been part of the Hudson Valley for more than a century — and today, our family has grown to 18 locations across Westchester, Rockland, Putnam, and Orange counties. We’re the trusted local partner for homeowners, contractors, and designers who rely on us for expertise, service, and community connection.

As a 100% employee‑owned company (ESOP), every eligible employee becomes an owner and shares in our long‑term success. When you join Wallauer, you’re not just taking a job — you’re stepping into a future you help build.

Position Summary:

The Store Manager leads one of our 18 locations with full accountability for daily operations, sales performance, team development, and customer satisfaction. As the local face of our 100% employee‑owned company, the Store Manager drives a strong selling culture, builds lasting relationships with contractors, designers, and homeowners, and ensures the store reflects Wallauer’s long‑standing reputation for expertise and exceptional service. This role oversees staffing, merchandising, inventory accuracy, financial processes, and operational standards while fostering a positive, team‑oriented environment where employees feel supported, engaged, and proud to be owners.

Key Responsibilities:

• Lead all daily store operations with an ownership mindset
• Drive sales, gross profit, and overall store performance
• Promote upselling, cross‑selling, and new business development
• Maintain a clean, organized, and professional store environment
• Resolve customer issues quickly and with care
• Partner with Marketing, HQ, and Retail Operations to uphold Wallauer brand standards
• Recruit, hire, train, and coach employees to reach their full potential
• Build a positive, team‑oriented culture rooted in Wallauer values
• Manage inventory accuracy, stock levels, and shrink control
• Oversee store financial processes including banking, drawers, and cycle counts
• Review business reports to identify opportunities for growth and improvement
• Support Accounts Receivable with customer account issues when needed

Essential Qualifications & Skills:

• Prior management experience (retail, sales, or operations preferred)
• Strong communication and customer service skills
• Ability to lead, coach, and motivate a team
• Solid financial understanding and comfort with data/metrics
• High integrity, strong work ethic, and ability to prioritize under pressure
• Bilingual (Spanish) a plus
• 2‑ or 4‑year degree or equivalent experience preferred
• Ability to lift 50 lbs. and perform physical tasks as needed

Wallauer does not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other non‑merit factors.

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k)
• 401(k) matching
• Employee discount
• Profit sharing