Here at Stop & Shop, we’ve been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn’t: Stop & Shop is a place where everyone can thrive and feel like they’re part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There’s always room at our table!
We're looking for a Store Manager who can cultivate a culture of care, collaboration, and growth. In this role, you'll take ownership of total store activities, ensuring compliance with local, state, and federal laws, and internal audits.
What we ask of you:
People Development and Diversity:
Lead, mentor, and develop the store team to achieve their full potential, fostering a culture of continuous improvement and professional growth
Conduct regular performance evaluations, set clear goals, and provide ongoing feedback
Foster a culture of diversity and inclusion within the team
Labor Relations:
Manage labor relations to ensure a productive and harmonious work environment
Address and resolve any labor issues or disputes in a fair and timely manner
Ensure compliance with labor laws and company policies
Strategic Business Planning:
Develop and implement strategic business plans to drive store success and growth
Collaborate with regional and corporate teams to align store goals with overall company objectives
Profitability and Financial Management:
Manage store budgets, including payroll, productivity, and other operational expenses, to ensure financial targets are met
Analyze sales and performance data to identify opportunities for growth and improvement
Implement strategies to drive sales and profitability while controlling costs
Operational Excellence:
Oversee daily store operations, ensuring compliance with local, state, and federal laws, as well as internal audits and policies
Delegate responsibilities equitably to ensure smooth and efficient store operations
Maintain high standards of sanitation and safety throughout the store
Merchandising and Sales:
Ensure the store is well-stocked, clean, and visually appealing
Oversee merchandising efforts, including product placement, promotions, and inventory management
Develop and execute sales strategies to meet and exceed store goals
Community Relations:
Build and maintain strong relationships with organizations within the local community, participating in and supporting community events and initiatives
Promote the store's community engagement programs and encourage team participation
Customer Service Excellence:
Create and maintain a culture of best-in-class customer service, promoting a positive environment for both internal and external customers
Handle customer inquiries and concerns promptly and professionally, ensuring high levels of satisfaction
Implement strategies to continuously improve the customer experience
What you bring to the table:
Bachelor’s degree in Business Administration, Retail Management, or a related field or equivalent years of work experience
Minimum of 5 years in retail management, with a strong understanding of all store operations
Proven track record of leading and developing high-performing teams
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Knowledge of safe food handling practices and regulatory compliance
Excellent communication, interpersonal, planning, and organizational skills
Strong leadership and management skills, with the ability to motivate and inspire a team
Strong analytical and strategic planning abilities
High level of customer service skills and a passion for delivering an exceptional customer experience
Effective organizational, time management, and delegation skills
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
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