Store Manager: Oliver Cabell

About the Brand

At Oliver Cabell we craft elevated footwear by combining old-school materials with modern techniques, using only high-quality components—from custom outsoles to ethically sourced Italian leathers. Launched in 2018 by then 29-year-old Scott Gabrielson, who left his job at a non-profit and moved to England with no background in fashion or retail, the brand was built on a passion for balanced design and quality, comfortable footwear. While our team has since grown and relocated to the U.S., we remain united by a commitment to everyday durability, thoughtful craftsmanship, and a belief in doing things differently—offering premium shoes without the traditional markups.

About the Role

You will lead with clarity, empathy, and accountability, recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. By setting clear expectations and leading by example on the sales floor, you will foster a collaborative, service-driven culture rooted in trust, professionalism, and brand pride.

As a local market expert, you will leverage community partnerships, events, and networking opportunities to drive traffic, deepen client relationships, and expand brand awareness. You will also partner with neighboring stores and execute impactful in-store activations that grow the customer base and strengthen community ties.

Operational excellence is central to this role. You will ensure brand standards are upheld across visual merchandising, cleanliness, inventory management, and shipment processing with strong attention to detail and consistency. The ideal candidate thrives in an independent, fast-paced retail environment, confidently managing daily operations including opening/closing procedures, scheduling, and payroll accuracy.

This role may extend beyond your primary location, occasionally supporting other Leap-powered stores within the market. Responsibilities may include assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.

Position Requirements

• Proven retail leadership experience, ideally within boutique, premium, or lifestyle brands, with a demonstrated ability to deliver elevated, personalized client experiences and cultivate long-term relationships.
• Inspirational leadership style with the ability to coach, motivate, and develop teams through consistent feedback, clear communication, and hands-on support.
• Inspirational leadership style with the ability to coach, motivate, and develop teams through consistent feedback, clear communication, and hands-on support.
• Strong business acumen with the ability to interpret performance metrics, identify trends, and adapt strategies to drive sales growth and profitability.
• Entrepreneurial mindset with comfort navigating fast-paced, evolving environments while maintaining focus and accountability.
• Demonstrated ability to build authentic client connections and serve as a brand ambassador with deep product knowledge and storytelling capability.
• Proactive talent strategy experience including recruiting, networking, succession planning, and building strong talent pipelines.
• Operational rigor and attention to detail across scheduling, payroll, inventory management, visual standards, and policy compliance.
• Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations and team communication.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age.

Annual Pay Range: $70k to $85k. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
• Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
• Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
• Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap offers a competitive total rewards package, which includes:

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision) 
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave) 
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement) 
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands