Store Operations & Sales Support Associate (BOH)

Hirshleifers is a fifth-generation, family-owned luxury retailer founded in 1910 in Brooklyn, NY. Now located at the Americana Manhasset, we are known for curating one of the most exclusive assortments of designer fashion in the country, featuring brands such as Chanel, Saint Laurent, Celine, Loewe, and more. Hirshleifers is a destination for luxury clients and a workplace that values craftsmanship, service excellence, and long-term career growth.

We are seeking a Back of House Associate that provides Store Operations & Sales Support, this person plays a vital role in maintaining the immaculate presentation and seamless flow of our luxury boutique. This position is evenly split between store presentation/cleanliness and sales floor operational support, ensuring that both clients and associates experience an elevated, polished environment at all times.

This role is ideal for individuals who take pride in high standards, work with urgency, and are interested in learning the foundations of luxury retail. For candidates who demonstrate strong work ethic, communication skills, and an interest in client engagement, this position may offer a pathway into a sales associate role for individuals who demonstrate excellence, initiative, and client-focused potential.
 

Sales & Operational Support

• Run merchandise quickly and accurately to support sales associates and client needs.
• Move swiftly between departments and floors with a strong sense of urgency and awareness of sales priorities.
• Maintain neat, organized, and efficient stockrooms and support back-of-house operations.
• Assist management and sales teams with additional operational tasks as needed.

Store Presentation & Maintenance

• Maintain a pristine sales environment through daily dusting, glass and mirror cleaning of fixtures, displays, and fitting rooms.
• Vacuum carpets, mop floors, and ensure all surfaces meet luxury presentation standards throughout the day.
• Clean interior and exterior windows and maintain a polished store entrance.
• Reset fitting rooms promptly and clean high-touch areas consistently.
• Remove trash, clean common areas, and follow detailed daily cleaning checklists.

Growth & Development 

• Observe and learn luxury service standards, product handling, and client experience expectations.
• Build foundational knowledge of merchandise, departments, and store flow.
• Demonstrate professionalism, reliability, and communication skills required for a future client facing role.
• Opportunity for advancement into a Sales Associate position for high performers.

Qualifications

• Minimum of 2 years of experience in cleaning, retail sales or support, stock, or operations roles (required).
• Ability to work efficiently in a fast-paced, high-volume luxury environment.
• Strong attention to detail with a high standard for cleanliness and presentation.
• Comfortable working around high-end merchandise with care and discretion.
• Able to lift up to 50 lbs and remain on your feet for extended periods.
• Reliable, punctual, and professional at all times.
• Team-oriented with a positive attitude and willingness to learn.
• Flexible availability, including weekends and holidays.

Benefits

• 401(k)
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Employee Discount
• Career opportunities within a luxury retail environment
   

This role offers more than just operational support; it provides a foot in the door to a long-term career in luxury retail sales.