We are eager to add an experienced Store Protection Specialist to join our knowledgeable team at Ross Dress For Less in Austin, TX.
Growing your career as a Full-Time Store Protection Specialist is an outstanding opportunity to develop fundamental skills.
If you are strong in teamwork, persuasion and have the right talent for the job, then apply for the position of Store Protection Specialist at Ross Dress For Less today!
Thank you for your interest in the Store Protection Specialist Associate position at Ross Dress For Less.
To proceed with your application, please apply directly to JOBS.ROSSSTORES.COM
Keyword Search: 09798003PL0124
Once you complete your application, please call the store at (512) 292-1565 and ask to speak to the manger informing them of your application and interest.
About the Job
Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!
GENERAL PURPOSE:
- This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.
- The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy.
- Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage.
- Must embrace Company values and have a mentality to protect the Ross treasure.
ESSENTIAL FUNCTIONS:
Maintaining Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
- Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
- Removes clutter and ensures safe, clear egress to emergency exits.
Developing Great Teams & Partnerships:
- Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
- Treats all Customers and Associates with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
- Other duties as assigned to support Loss Prevention initiatives.
Personal and Store Brand:
- Represents and supports the Company brand at all times.
- Maintains a professional appearance, in accordance with Company dress code.
Mitigating Theft & Fraud:
- Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
- Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
- Adheres to Company policy for external theft response.
- Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Minimizing Operational Shortage:
- Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
- Observes and validates proper checkout procedures for Customers and Associates.
COMPETENCIES:
- Manages Work Processes.
- Business Acumen.
- Plans, Aligns & Prioritizes.
- Builds Talent.
- Collaborates.
- Leading by Example.
- Communicates Effectively.
- Ensures Accountability & Execution.
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- High School education or equivalent required, AA degree preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the Store team.
- Excellent Customer service skills.
- Proven ability to effectively resolve conflict.
- Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
Benefits of working as a Store Protection Specialist in Austin, TX:
● Excellent Benefits Package
● Continuous Learning Opportunities
● Attractive packageCompetitive Pay
Salary :
No CV Required
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