Story Land - Retail Games Host (Seasonal)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Games Hosts are responsible for providing the guests with a fun and exciting experience when they are playing games at various locations throughout the park. The key to being a great Games Host is always having a smile on their face and being very interactive and proactive with the guests. Games Hosts must be friendly, full of energy, great at communication, and super outgoing!

This position will include processing sales, issuing prizes, and helping guests to ensure that everyone has a positive experience when visiting the amusement park.

We are currently looking for a:

 

Story Land - Retail Games Host (Seasonal)

Roles & Responsibilities:

 

Roles & Responsibilities:

• Convey a fun and positive attitude that creates an inviting atmosphere for guests
• Initiate conversations with guests as they pass by and encourage them to play
• Provide clear and accurate explanations of game rules to players, as needed
• Utilize Point of Sale (POS) equipment to accurately record financial transactions
• Monitor, stock, and inventory game prizes
• Provide encouragement to players but never assist them with winning --- or tell them how to win
• Maintain assigned game area in a neat, organized, and clean manner
• Promptly notifies supervisor if there is a serious guest complaint or issue
• Keep daily record of games played and number of guests playing
• Report any game malfunctions to A/V or Maintenance Departments
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• Protect guest belongings turn in lost and found items immediately
• Assist with deliveries, as needed
• All other duties assigned by leadership

Education and Experience:

• No education requirements for this position
• Previous work experience is not required

Language: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 14 years of age to comply with New Hampshire Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and positively impact their satisfaction
• Basic math skills are a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to climb or descend stairs for some game facilities
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see differences between colors and brightness
• Ability to see details of objects that are more than a few feet away

Working Conditions:

• This role is based in both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
• Subject to loud noise levels, flashing lights, and heavily populated environments
• Some exposure to dust and cleaning chemicals
• Subject to frequent interruptions and requests that may require reprioritization of activities

Working at Story Land is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Story Land host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Team member benefits:

 

Perks & Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Story Land and Living Shores parks on your days off
• Invitations to exclusive company-sponsored host events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Story Land. Apply today!