The Strategic Account Director – Commercial, is an experienced, results-driven relationship leader and individual contributor with a demonstrated track record of retaining, expanding, and deepening multimillion-dollar enterprise client engagements. This position is responsible for managing and growing a defined portfolio of Fortune 500 commercial accounts in the Chicago market, with a primary focus on contract renewals, account expansion, and the long-term health of client relationships. The role is not a hunting position — success is measured by the depth of client partnership, renewal rates, and revenue growth within the existing account base.
A successful candidate will bring consultative account leadership skills to bear across SDI's full portfolio of managed services, IT consulting, Data & AI Services, and advisory offerings — identifying opportunities to expand SDI's footprint within accounts, surfacing and escalating new pursuits to the appropriate sales resources, and ensuring clients consistently realize measurable value from their SDI engagement. This role works closely with SDI's Xchange team, as a meaningful portion of the account portfolio originates through or is actively supported by SDI's workforce development and apprenticeship program.
Schedule & Location
Other Duties
Please note that this job description is not intended to be a comprehensive list of all activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time, with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.
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