Strategic Account Executive

Raken is a cloud-based, mobile, collaboration platform for the construction industry — we empower the people who build the world! Our goal is to transform the way the world builds by introducing technology to a 7,000 year old industry. To achieve this, we aim to attract unique, passionate people to the cause. We believe that faster, better reporting will improve the working lives of nearly 10% of the US labor force—the percentage of people currently working in construction. Helping turn the worst part of their day into the easiest (and fastest) is why we do what we do! We work with Commercial, Residential, and Specialty Contractors of all shapes and sizes; including many of the largest construction companies in the world.

The primary role of a Strategic Account Executive at Raken is to sell as a hunter and farmer in Raken’s upmarket segment. You will be expected to land and win new business accounts through various sources and prospecting efforts, in addition to expanding and upselling into existing customer accounts, and maintaining repeat business purchase with renewal outreach efforts. This role encompasses all aspects of the software sales cycle - prospecting, lead qualification and discovery, product demonstrations, trial and/or pilot testing, negotiation, closing, relationship management, strategic expansion,  growth, and retention.

This is a remote position for candidates located anywhere in the continental US. If a candidate is local to the San Diego area - the position is available as a hybrid role with the company HQ/Office located in Carlsbad, CA.

This is an exempt position.

Why Join Raken?

• Raken is a fast-growing SaaS company based in Carlsbad, California, serving thousands of customers worldwide.
• We have received numerous awards, including recognition on Forbes’ America’s Best Startup Employers, the Inc. 5000 List of Fastest Growing U.S. Companies, and Top Workplaces in California.
• We have continued to be recognized as a proud winner of the Best and Brightest Companies to Work For awards in both Southern California and the Nation since 2021.
• Raken is consistently rated a High Performer for construction management solutions on leading review platforms such as G2, Capterra, and Software Advice, and we are recognized by G2 year after year.
• Our culture is a top priority. We have a hardworking team that strives to make a meaningful impact and enjoys having fun along the way.
• Our core values guide everything we do: Take Ownership, Keep Evolving, Stay Balanced, Elevate Others, and Let’s Go!

If you are a driven individual who wants to make an impact at a company that truly values its culture, employees, and customers, Raken is the place for you.

Role Responsibilities:

• Full-Cycle New Business, Expansion and Retention sales into Raken’s Upmarket Customer Category
• Prospect and engage with potential customers via both outbound sales and inbound lead processes
• Follows Raken sales process and methodology as instructed
• Hits and exceeds sales quota in designated strategic customer accounts and new business accounts
• Establishes, maintains, and uncovers new productive, professional relationships with key personnel in assigned customer accounts
• Coordinates the involvement of Raken company personnel, including customer success and product and management resources, in order to meet account performance objectives
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Record strong level of CRM detail and organization regarding the status of your accounts and opportunities
• Scheduling/Providing discovery and qualification calls, followed by product demonstrations and follow-up meetings
• Monitor customer usage of Raken and provide best practice recommendations
• Daily/Weekly/Monthly meetings with sales team
• Represent our organization at trade shows, conferences, and events

Skills, Qualifications and Attributes:

• 5+ years of SaaS sales experience
• Experience selling into construction, or have been involved in construction industry
• Experience landing net new customer logos through outbound and inbound workflows
• Experience with strategic account management and upselling/expansion selling techniques
• Smart, ambitious, willing to learn and must be coachable
• Customer-centric sales style - focused on helping and creating value for our customer instead of just "making a sale"
• Team-oriented, but competitive nature
• Love to help others & empathize with users of all experience levels
• Have outstanding writing & communication skills
• Hardworking self-starter and will first try to solve any problem before asking for help
• Reliable, optimistic & super-organized and detailed

Benefits:

• Medical, dental and vision with generous employer contribution
• HSA/FSA
• Life/LTD
• Generous PTO
• 12 Paid Holidays
• 401k + Match
• Continuing education with reimbursement opportunities 
• Free on-site gym
• Company Social Events
• Excellent company culture
• Modern office with Ocean view and amenities

Diversity and Inclusion

We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture but is a key contributor to our success. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Want to learn more about us? Visit www.rakenapp.com