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Strategic Account Executive, SaaS Sales

Job Description - Strategic Account Executive, SaaS Sales

About Zūm:


Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX  is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.


About the Role:


As a Strategic Account Executive, you will own the full sales cycle for Zūm's SaaS offerings, providing self-operated districts AI-driven routing, real-time vehicle and student visibility, and tools that improve on-time performance and communication with parents and students. You will build trusted relationships with transportation directors, superintendents, and district technology teams, guiding them through complex, multi-stakeholder, public-sector buying processes. This role reports to our Vice President of SaaS Sales.


What You'll Do:




  • Own your territory from first conversation to signed contract, and build account plans that map each key district's decision-makers, influencers, budget calendar and procurement path




  • Effectively prospect, develop, and close new districts, consistently meeting or exceeding quarterly and annual quota




  • Run discovery and tailored demos of Zūm CMX that connect real-time visibility, AI-driven routing, and fleet efficiency to each district's goals for on-time performance, attendance, trust from parents and students, and cost savings




  • Maintain a healthy, well-documented pipeline, and accurate forecast in our CRM




  • Use in-depth knowledge of industry trends to consult and support prospective customers, and share customer and competitive insights across Sales, Marketing, Product, and Legal teams




  • Respond to and shape RFPs, RFQs, and proposals, partnering with Product, Solutions, Legal, and Finance to craft pricing and contract structures that win




  • Represent Zūm at national and  state education and transportation conferences, building a strong reference network in your territory




What You Bring To Zūm:




  • 5+ years of B2B SaaS sales experience, ideally as a strategic or enterprise Account Executive, with a track record of closing six-figure and multi-year deals and consistently meeting quota




  • Direct experience selling technology or services to K-12 school districts or other public-sector buyers, including familiarity with RFPs, cooperative purchasing, and board approvals; school transportation experience a plus




  • Proven ability to run complex sales cycles with multiple stakeholders, from superintendents and CFOs to operations and IT leaders




  • Strong written and verbal communication skills, particularly in consultative selling, presentation, and negotiation, and strong analytical and creative problem solving abilities




  • Ability to hold your own in meetings with  both senior officials  and day-to-day operators and speak as a thought leader in the transportation space




  • Entrepreneurial self-starter who is comfortable with travel within the territory, motivated by the mission of improving students' daily journey to school, and excited to work in a fast-growing, quickly changing environment




The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US is: $90,000 to $115,000

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools, such as Lever, Fountain, Factory Fix, Metaview, Gem, Claude, to support parts of the hiring process, including reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on applicant’s provided data or publicly available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected].
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