Strategic Account Manager

Position Summary: 

The Strategic Account Manager is responsible for growing patient referrals and strengthening partnerships with healthcare organizations, with a strong focus on wound care services and acute care providers. This role builds and manages relationships with hospitals, home health agencies, long-term care facilities, primary care practices, and other healthcare professionals to position Restore First Health as the preferred provider for mobile wound care. 

This individual serves as a trusted partner in the community, driving awareness, educating referral sources, and ensuring a smooth process for patients and providers. The role combines relationship building, strategic outreach, and collaboration with internal teams to support business growth and excellent patient outcomes. 

Key Responsibilities: 

• Build and maintain strong relationships with referral sources across wound care, acute care, and post-acute care settings. 

• Identify new referral opportunities and create strategies to increase patient acquisition. 

• Develop weekly outreach plans and provide accurate updates and reporting to leadership. 

• Consistently meet or exceed monthly and quarterly referral targets. 

• Represent Restore First Health at community events, professional meetings, and educational sessions. 

• Deliver presentations to providers and care teams about advanced mobile wound care services. 

• Maintain up-to-date records of outreach and referral activity in the company’s CRM. 

• Collaborate with internal teams to ensure smooth patient onboarding experience and high-quality care delivery. 

• Perform additional responsibilities as assigned to support business objectives. 

Qualifications: 

• High school diploma, GED, or equivalent required; bachelor’s degree in business, healthcare, or a related field preferred but not required. 

• Significant relevant experience may be considered in place of a degree. 

• Prior experience in healthcare sales or marketing, especially in wound care or acute care, strongly preferred. 

• Ability to thrive in a fast-paced, result-driven environment. 

• Strong organizational, time management, and follow-up skills. 

• Excellent relationship-building and consultative selling abilities. 

• Previous experience in healthcare business development, preferably in wound care or acute care settings. 

• Strong verbal and written communication skills with presentation experience. 

• Proficiency in Microsoft Office Suite and/or Google Workspace. 

• Familiarity with medical terminology, insurance processes, and Medicare guidelines are preferred. 

At Restore First Health, we are committed to work-life balance and a positive work environment that supports the well-being of every team member. We offer:

Benefits:

• Paid holidays.
• Paid Time Off
• 401(k) with company match.
• Health, dental, and vision insurance options.
• And More!

Our Culture and Values:

At Restore First Health, we believe that exceptional patient care starts with a strong, compassionate team. Our values emphasize:

• Collaboration: Working closely with healthcare professionals, home health agencies, and skilled nursing facilities to ensure seamless wound care delivery.
• Care Coordination: Partnering with physicians, specialists, and home care providers to optimize patient outcomes.
• Communication: Prioritizing real-time updates and clear documentation to align all members of the care team.
• By joining Restore First Health, you will be part of an innovative, patient-focused team dedicated to improving lives through advanced wound care