Strategic Account Representative

Job Purpose and Impact

The Strategic Account Representative will represent the critical link between the company's most strategic and highest opportunity customers and the customer facing strategy. In this role, you will leverage broad supply chain access, robust risk management solutions and specialty and sustainability strategies to create market value for customers.

Key Accountabilities

• Develop, strengthen and expand long term relationships with our most strategic and highest opportunity accounts and gain in depth working knowledge of assets, profit expectations, risk management strategies and local market drivers.


• Develop a deep understanding of customer needs to allow the utilization of our portfolio of solutions designed to consistently meet customer needs within key account segments.


• Partner with internal team members to position standardized offerings in areas of market access, risk management solutions, specialized supply chains and sustainability.


• Engage with customers in a manner that promotes an open and consistent flow of information from the company to enable the effectiveness and efficiency of solution offerings and execution.


• Build and deliver on annual customer business plans that are aligned with the business strategy and deliver profitable growth.


• Consistently identify and communicate customer insights back into the business unit to be utilized to create and enhance standardized customer segment value propositions, as well as overall business strategy development.


• Serve as a mentor to other members of the origination and commercial organization and will assist with education and training sessions in industry marketing and sales effectiveness.


• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.


• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience


• Strong communication skills and the capability to translate complex data and insights into a format that is easily understood by our customers


• Strong commercial and financial acumen


• Commercial or sales experience


• Ability to understand basic industry supply chain production principles including factors critical for sustainability