Strategic Alliance Manager (Mortgage Technology)

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description

As a valued leader on our team, you will manage developing, maintaining, and expanding Technology Service Provider relationships.  In this role, you will identify opportunities to enhance products and services, and partner cross-functionally.

THE IMPACT YOU WILL MAKE

The SF Market Engagement – Customer and Partner Management - Manager will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Manage customer relationships across business units and/or customer accounts.

• Lead and develop a team of ~5 relationship managers responsible for strategic partnerships with critical third-party mortgage technology and data vendors (e.g., Experian, Equifax, ICE, Sagent)

• Serve as the primary point of accountability for vendor relationship strategy, ensuring alignment with Single-Family business priorities and effective integration with internal stakeholders across the enterprise.

• Identify, develop and manage relationships with executives, managers, and team members to support customer relationships.

• Provide support and direction for operational activities.

• Navigate and influence relationships across the organization, driving cross functional collaboration and internal engagement to support vendor performance.

• Provide subject matter expertise, best practices, and recommendations for teams across the organization.

• Manage the team's efforts to promote and sell Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities.

THE EXPERIENCE YOU BRING TO THE TEAM

Required Experience:

• At least 6 years of experience in vendor relationship management within  mortgage technology ecosystems.

• Experience mentoring team members, particularly guiding relationship managers in a complex, stakeholder-heavy environment.

• Strong knowledge of the housing finance ecosystem, including familiarity with Fannie Mae/Freddie Mac, credit bureaus, or mortgage technology/service providers (e.g., ICE, Sagent, Equifax, Experian).

• Proven ability to build and leverage internal networks, navigate large organizations, and influence cross-functional partners to drive business outcomes.

• Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work.

Desired Experiences:

• Bachelor’s Degree or equivalent experience.

• 8-10+ years of experience in vendor relationship management within the mortgage technology ecosystems.

• Prior experience working for or directly with mortgage technology or data providers (e.g., ICE, Sagent, Equifax, Experian), ideally in a leadership or managerial capacity.

• Existing relationships within the housing finance ecosystem, including familiarity with Fannie Mae, Freddie Mac, or other GSE partners and their vendor landscapes

#LI-Hybrid

SF Market Engagement - Customer and Partner Management - Manager

Qualifications

Education:

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form.

The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.

Requisition compensation:

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