Strategic Client Growth Manager

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Strategic Client Growth Manager

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remote type

Remote

locations

Seattle, WA

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

REQ347080

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a savvy marketing professional who is an influencer, storyteller, and data pundit who can position a strategic JLL account for long-term growth and retention.
The

Strategic Client Growth Manager

will be expected to build a deep understanding of an assigned strategic JLL client and drive a 1:1 client marketing strategy hinging on tactics and programs that will strengthen client loyalty, growth, and retention. Your programs will help identify and nurture new stakeholders and champions, while uncovering opportunities to drive significant revenue and profitability alongside the account leadership team. You’ll work closely with JLL’s account leaders and service delivery teams to ensure delivery of a holistic marketing strategy that addresses all levels of our client’s organization.
This role will report to the Global Communications Operations Lead. While this person will focus on client marketing initiatives for a single strategic account, there will also be opportunities to connect and collaborate with the broader JLL marketing team as appropriate.
Personal qualities:
Strong passion for serving and understanding clients
Competitive nature- loves to win/ achiever of accomplishments
Deals well under pressure
Interpersonal skills to help them nurture client relationships and work across teams
Incredibly creative marketing and communication skills
Analytical skills to determine marketing effectiveness and ROI of engagement efforts
Strategic thinker that can see beyond the day-to-day grind to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
Responsibilities:
Draft and execute a client marketing support plan
Partner and support our functional team leaders in their positioning decisions and client-facing deliverables
Manage client-facing messaging strategy and content
Find new ways to tell JLL’s success stories to the client and proactively manage client perception, including internal digital channels and events
Build and implement tools and programs that will increase renewals, referrals, and cross-sell and upsell opportunities
Lead and manage customer engagement programs, such as in-person/virtual events, workshops, and ongoing nurture campaigns
Create case studies for business development reference tools
Support renewal and expansion opportunities
Required Qualifications
5-7 years of experience in leading marketing initiatives for a professional services firm
Bachelor’s degree with emphasis on communications, marketing, and business
Corporate real estate experience highly preferred
Experience creating and executing marketing campaigns and programs that drive customer engagement and advocacy
Ability to write effective copy is a necessity; graphic design capabilities are a plus
Loves to write and has proven written and oral communication skills
Organized and attention to detail is essential
Estimated compensation for this position is:
140,000.00 – 200,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
Remote –Seattle, WA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

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For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –

you may contact us at Accommodation Requests .

This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and

responsibilities.

Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement

which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each

of us unique.

We help our people thrive, grow meaningful careers and find a place where they

belong. Together,

we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

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