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If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Opportunity Awaits, Apply Today! – Strategic Operations Manager (Business Operations Manager 2)

Join the Oregon Health Authority’s Behavioral Health Director’s Office as a strategic executive leader dedicated to strengthening systems, operational alignment, and organizational culture. In this role, you will guide and support the development of values-driven, trauma-informed, anti-racist, and equity-embedded systems, processes and practices that shape how the division functions. You will collaborate closely with executive leaders, internal teams, and agency partners to ensure effective coordination, clear strategic positioning, and consistent operational alignment across the Behavioral Health division.

This position plays a key role in building infrastructure, improving processes, and supporting staff through communication, coaching, and change management. You will provide expert consultation on strategic initiatives, support culture-building efforts, and contribute to a work environment where diverse lived experiences and perspectives are valued. As a supervisor and thought partner, you will help strengthen administrative operations, support professional development, and uphold the agency’s commitment to eliminating health inequities by 2030.

If you are a relational leader who excels in strategy, systems governance, collaboration, and organizational development, we welcome your application.

For a full review of the position description, please click here.

What We Are Looking For

Minimum Qualifications: These qualifications must be reflected in your application for consideration.

Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.

Desired Attributes: The following are desired attributes that we have identified as key to success for this role at OHA. These are the attributes we are looking for in our top candidate. If you have any of these, please let us know in your application.

• Demonstrated ability to align leaders and teams toward shared strategic goals through clear communication, collaboration, and structured planning approaches. This includes strong relationship‑building and community engagement skills, fostering trust across internal teams, executives, and community partners, with a deep commitment to equity, trauma‑informed practice, and anti‑racist approaches, with awareness of how systemic inequities shape organizational dynamics.
• Demonstrated expertise in organizational development and process improvement to build sustainable structures that enhance efficiency, consistency, and staff experience, including the ability to evaluate systems, implement improvements, and align operations with long‑term strategic goals.
• Skilled in managing up, down, and across the organization by navigating complex environments with discretion, transparency, and steady leadership, fostering trust and collaboration among executives, peers, and staff while supporting informed decision‑making.
• Proven ability to identify and address urgent operational issues while designing long‑term systems that reduce crises, strengthen stability, and promote predictable workflows, using clear communication and thoughtful prioritization to maintain calm and continuity.
• Proficient in continuous improvement practices, including small tests of change and reflective questioning, to challenge assumptions, advance learning, and improve outcomes through adaptive leadership and evidence‑informed problem‑solving.
• Experience with supervisory and management administrative tasks including hiring, coaching, discipline, termination, performance and training tracking, managing staff leave and payroll approvals, grievance responses, budget and procurement oversight, engagement and accountability, and monitoring and administration media and public relationships, legislative, board, and commission related coordination.
• Experience leading change management efforts that support organizational transformation, including partner engagement, governance development, process improvement, workforce adoption, communications planning, training, and continuous improvement. Ability to successfully implement and sustain changes that align with strategic goals while building organizational buy-in and accountability.

Application Guidance

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

Submission Requirements:

·         Resume – Attach your current resume that clearly outlines your education and work experience relevant to this position.

·         Supplemental Questions – Answer all supplemental questions completely and accurately.

·         Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

How to Apply:

·         External Candidates:  Visit the State of Oregon job opportunities webpage or click the “Apply” tab above to submit your application, following all submission requirements.

·         Internal Candidates: Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.

After You Apply:

• Complete any pending tasks in Workday under “My Applications” prior to the application deadline.
• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

Reminders:

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About the Team & Benefits of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

·         Excellent, low-cost medical, vision, and dental coverage for you and your family.

·         Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.

·         Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.

·         Potential eligibility for the Public Service Loan Forgiveness Program.

·         Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).

·         Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for one, full-time, permanent, unrepresented management service position based in Salem, Oregon.
• This is a hybrid (5% in-office) position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
• Employment is contingent upon a criminal records check and a driving records check that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Contact Information
Recruiter: Stephanie Mitchell
Email: [email protected]
Phone (text friendly): (503) 979-7679

Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.