Strategy & Ops Senior Manager

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

The Strategy & Operations team supports strategic planning, business reporting, and executive-defined priority initiatives across a variety of business units at Twitch. As a member of the team, you will focus specifically on growth in our Ads business by delivering new strategic insights, recommendations, and ongoing operational support in partnership with our Twitch Ads Product and Amazon Ad Sales teams.

You will report to our Director of Strategy & Operations. You can work from San Francisco, CA or New York, NY.

You Will:

• Lead regular business reviews with senior level executives, synthesizing inputs from multiple teams, identifying key performance trends, and conducting ad-hoc analysis as necessary


• Act as the Go-To-Market and operational lead on major sales initiatives; you’ll partner with data and product teams to ideate, size, and prioritize ways to address key customer challenges, then collaborate with sellers to develop client pitch materials and understand customer feedback, and ultimately report back results and learnings to senior stakeholders 


• Collaborate closely and manage multi-team projects with ad sales, ads product, and other Twitch teams (content, finance, BD, etc.)


• Design, monitor, and analyze business reports and performance tracking dashboards


• Represent the ads business while contributing to overall monetization business plans, long-term strategies, resource allocation, and goal setting


• Present work, build consensus, and effectively influence senior-level stakeholders

You Have:

• 5+ years of experience in management consulting, corporate strategy, investment banking, and / or business operations


• 2+ years of experience working in or supporting advertising businesses, including high level knowledge of ad sales workflows, industry leading DSPs, and ad measurement techniques


• Ability to drive solutions to complex business problems in a prompt, efficient manner with minimal direction on a day-to-day basis


• Proven track record of successfully leading cross-functional initiatives with multiple executive-level stakeholders 


• Excellent written, presentation, and oral communication skills


• Experience and comfort working with technical product teams


• Desire to succeed in a demanding, innovative, and entrepreneurial environment

Bonus Points

• MBA or advanced degree from a top-tier institution 


• Experience with ad sales for digital content, video streaming, or OTT


• Experience working on innovative ad supply generation initiatives including new formats


• Experience working on new ad demand channels

Perks

• Medical, Dental, Vision & Disability Insurance


• 401(k)


• Maternity & Parental Leave


• Flexible PTO


• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9168

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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