Student Academic Services Specialist

Student Academic Services Specialist

Department: Academic Affairs and Services

Reports To: Director of Student Academic Services

Employment Classification: Full Time/Exempt

Location: Howell

Position Summary: Provides frontline service for a cohort of students and operational support to the Student Academic Services department. The Specialist is responsible for processing academic records transactions, supporting course registration and scheduling, and providing high-quality service to students, faculty, and staff through the central ticketing system, phone, email, and in-person interactions.

This position plays a vital role in ensuring the accuracy of student records, timely resolution of student requests, and seamless integration of advising and registrar functions. The Specialist acts as a bridge between compliance-driven processes and student-facing support, contributing directly to institutional risk reduction and student success outcomes.

Essential Duties and Responsibilities:

Student Records & Compliance Support

Scheduling & Operations

Student Success & Advising Support

Service Excellence

Minimum Qualifications:

Preferred Qualifications:

Key Attributes and Competencies:

Physical Demands and Working Conditions:

Compensation and Benefits:

Salary commensurate with experience. Eligible for full-time university benefits package.

Equal Employment Opportunity Statement:

Cleary University is an equal opportunity employer. We welcome and encourage applicants of all backgrounds and provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.