Student Employee - Student Success Center Front Desk

Job Overview

Offer confidential administrative support for the Student Success Center (SSC) full-time staff in various roles, including clerical support, reception, and other duties/projects as assigned.

Responsibilities and Duties

• Provide professional customer service at all times, especially while interacting with students, faculty, staff, administration, and the community.

• Ensure students feel welcomed at the SSC. Your smile, attitude, attentiveness, and ability to relay accurate information can positively influence all you meet.

• Welcome and direct students, faculty, staff, and administration.

• Clerical support including phone, email, Advisor scheduling, Microsoft Office use, Zoom, data entry, filing, and copy/print needs.

• Consistently follow correct processes while giving and receiving feedback.

• Maintain student record management and FERPA confidentiality.

• Communicate clearly in both verbal and written form.

• Observe and respond to visible needs in various areas of the department.

• Attend mandatory staff meetings when scheduled

Qualifications

• Be able to anticipate, observe, and respond to needs and adapt what is learned to fit the role.

• Demonstrate excellent communication and customer service skills while understanding and supporting the mission of the college and SSC.

• Be goal and solution-oriented with a willingness to learn and grow.

• Be proactive in finding projects in addition to your regular duties during slower work times that will benefit the SSC.

• Proficient with the Microsoft Office Suite and able to learn new technologies.

• Ability to interact with diverse populations (cultural, disability, non-traditional students, etc.)

• Ability and willingness to teach/present in front of small groups or in one-on-one teaching and learning settings.

• Must be a current Ensign College student and demonstrate principles of living with honor both on and off campus.

• Must be enrolled in a minimum of 6 credits each semester of employment.

• Must have and maintain a cumulative 3.0 GPA

SSC employees can expect to work 15-19 hours per week depending on the needs of the SSC and may vary from semester to semester.

Please attach your resume & Spring 2024 class schedule to your application.