Student Records Manager

• Plan, coordinate, and manage the administrative and student records activities of the department. Track and communicate OBS to managers and directors.


• Provide staff training, evaluate staff performance and implement departmental changes as approved by the center director and coordinated with the manger, human resources prior to implementation.


• Assist the Career Development Manager in the preparation of the departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.


• Assist in the development and implementation of new and revised policies and procedures affecting student records, Center Information System (CIS), data integrity, and Career Development Services System (CDSS) requirements.


• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of service to students. Prepare related reports.


• Control and monitor data operations and make adjustments necessary to ensure daily, weekly, and monthly schedules are met.


• Perform administrative and statistical analysis of a wide variety of student records; review and audit records to ensure that they are being maintained in compliance with DOL requirements.


• Train and provide guidance to records clerk relative to the maintenance and completion of student records; establish work assignments and priorities.


• Ensure timely and accurate submission of student records, daily/weekly reports and other documents to appropriate regional, national and other center offices.


• Maintain accurate and current accountability systems such as status reports, enrollment, allotments, leave records, student pay, profiles and government


• Perform input assignment, enrollment and separation, including transfers and extensions of enrollment of students; answers questions and assists students relative to pay, allowances, leave, class scheduling, attendance, government transportation and records; ensure privacy act compliance in records


• Provide orientation for new staff and students in CIS functions, and accountability


• Supervise records, reports, data control for the center performance standards


• Works towards meeting performance management goals


• Ensure accuracy, completeness, and timeliness of all student records documents


• Holds regular staff meetings at least twice a month, document meetings, and submit documentation to Center Director.


• Follows CDSS plan and Code of Conduct system


• Adheres to required property control policies and


• Maintains good housekeeping in all areas and complies with safety


• Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP) Serrato policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.


• Demonstrates and abides by Serrato Corporation's core values and operating


• Models, mentors, monitors appropriate Career Success


• Helps students become more employable through continuous


• Evaluates personnel under his/her management and makes recommendations regarding disciplinary actions, promotions, and/or merit increases.


• Participation in PRH mandated staff training is Failure to participate may result in disciplinary actions up to and including termination.


• Perform other duties as assigned.

Bachelor's Degree in related field preferred.

• Paid Short Term / Long Term Disability and Basic Life Insurance.


• Health care insurance available (medical, dental, vision, critical illness, accident, HSA, and FSA)


• Paid Holidays


• Paid Time Off


• 401(k) retirement plan with company match


• Tuition Reimbursement


• Employee Assistance Counseling Service Programs Available

• Serrato Corporation is an Equal Opportunity Employer

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