Student Services Administrator

Position Summary

The Student Services Administrator (SSA) provides administrative support to the campus, faculty, and students. The SSA is responsible for managing administrative actions, as well as providing placement services and ensuring access to jobs for students during class and post-graduation at assigned location. These responsibilities include the following: processing required printed and/or electronic materials, distributing classroom Chromebooks, collecting all assessments, and accurately assembling, filing, and maintaining the student academic records (paper and electronic), producing transcripts and certificates, and preparing reports as needed for student progress. 

The SSA creates, fosters, and maintains positive relationships with industry partners to assist placement of ARI graduates. This position is also responsible for maintaining all placement and completion rate documentation for ARI in conjunction with our accreditation and approving bodies. 

Core Responsibilities

The core responsibilities (essential functions) of the position include, but not limited to, the following: 

• Prepare and provide printed and/or electronic training materials including, but not limited to, quizzes, final exams, practical evaluations, retake exams, attendance sheets, rosters, and sign-in sheets as directed by the site Training Supervisor. 
• Prepare and distribute student Day One folders and materials. 
• Coordinate and prepare the class photo for certificate holders. 
• Prepare copies of class photos, class general rosters for the site Training Supervisor and instructors of each class. 
• Distribute and collect Chromebooks to students and obtain signed Chromebook agreements.  
• Coordinate ordering and maintain an adequate number of required textbooks, Cert Holders, Flash Drives and necessary supplies for students. 
• Maintain and secure all student files and equipment per ARI Policies and Procedures. 
• Maintain student status of enrollment, start/non-start, and graduate status in the electronic system. 
• Track student attendance records in the electronic system and student academic paper files and provide weekly attendance status to the site Training Supervisor.
• Prepare student certificates, cards, and student flash drives with required documents. 
• Prepare and deliver student transcripts, official and unofficial. 
• Distribute and collect Certificate/Transcript Mailing Form from the students before graduation. 
• Collect and maintain student questionnaire data in accordance with ARI Policy. 
• Conduct periodic file audits to ensure compliance with ARI Policy. 
• Adhere to FERPA guidelines regarding student confidential information. 
• Conduct Resume and Interview Workshops in the classroom. 
• Review and update student resumes to meet hiring company criteria and needs.  
• Assist students in ensuring they are prepared for successful outcomes in their job search with networking, phone skills, interview preparation and other job search processes. 
• Coordinate/facilitate in-person or web-based employer briefing opportunities.   
• Distribute Placement Verification Forms to students on last day of training and communicate the importance of their return. 
• Collect placement information from students and/or employers, including verification of 30-day employment for ACCET utilizing the Placement Verification Form to include all data needed to be in compliance with governing bodies.  
• Create and maintain the ACCET form 28.1. 
• Prepare and maintain reports to keep management abreast of current and ongoing placement rates. 
• Report student success stories. 
• Perform other duties as assigned by supervisor.  
• Follow all ARI policies and procedures. 

Required Skills, Abilities, and Experience:

• Presents a positive and professional image 
• Resume writing/reviewing experience 
• Basic reading, writing, and arithmetic skills  
• Strong interpersonal skills in verbal and/or written format  
• Proficient in QuickBase and the Microsoft Office suite  
• Detail oriented with strong analytical skills 
• Team oriented 
• Ability to make professional, appropriate decisions independently, with minimal supervision 
• Aptitude in problem solving and conflict management  
• Experience working with diverse groups 
• Professional presentation skills 
• Ability to travel as needed to achieve ARI goals and objectives 

Education and Certification Requirements:

• Required: High school diploma or equivalent. 
• Required: To pass a pre-employment drug screen and maintain a drug-free status. 
• Required: Legal eligibility to work in the United States. 
• Required: Pass a basic computer skills test. 
• Required: Have a valid driver license and pass a pre-employment background and/or motor vehicle record (MVR) check. 

Core Values:

Airstreams Renewables embraces our core values of accountability, respect, and integrity. Airstreams is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, veteran status, disability, or any other protected status.