Student Success Assistant

Position Summary

The Student Success Assistant supports student engagement and academic success at the Hays Campus. This position leads testing services while also assisting with student support services, events, and programs that enhance student experience and foster campus connection.

This role serves as an important point of contact for students by helping create a welcoming, supportive, and active campus environment while assisting in the organization and administration of testing services.

Essential Duties & Responsibilities

Testing services support

Assist in coordinating placement testing, make-up testing, accommodated testing, and other assigned assessments

Support testing security and ensure compliance with institutional policies and procedures

Schedule testing appointments and communicate testing information to students and faculty

Prepare testing materials and maintain organized testing records

Monitor testing environments to ensure fairness and academic integrity

Assist students with testing-related questions and procedures

Maintain confidentiality of student records and testing information

Assist with student success events throughout the year on the Hays campus and Beloit Campus

Assist with creative programming that supports student connection, retention, and overall student success

Support occasional evening and/or weekend activities as needed

Qualifications

Required

High School diploma required; Associate degree preferred;

Strong organizational and communication skills

Ability to multitask and manage multiple priorities effectively

Ability to work independently and collaboratively in a team environment

Proficiency with Microsoft Office and standard office technology

Strong interpersonal skills with a student-centered approach

Preferred

Experience in higher education, student services, testing administration, or event coordination

Experience with student engagement programming or campus activities

Knowledge of student information systems and testing procedures

Knowledge, Skills, & Abilities

Ability to maintain confidentiality and professionalism

Strong attention to detail and problem-solving skills

Ability to foster positive relationships with students and campus partners

Creativity and initiative in planning student engagement opportunities

Flexibility and adaptability in a fast-paced environment

Work Environment & Physical Requirements

Primarily office and campus-based environment

Occasional travel required to the Beloit Campus

Occasional lifting and movement of event materials and supplies

Ability to stand for extended periods during events and activities

Occasional evening and weekend responsibilities

Mission Alignment

The Student Success Assistant contributes to the mission of Fort Hays Tech | North Central by supporting student achievement, encouraging campus involvement, and helping students build meaningful connections to the college and community.