Student Support Specialist

Position Type: Full-time, Hourly, Non-Exempt
Benefits: Comprehensive benefits package including employer-paid vision, dental, life, and medical insurance. Plus, enjoy a 20% discount at our Goodwill Stores!

About the Role

Join the Goodwill team as a Student Support Specialist, where you’ll play a pivotal role in empowering individuals with barriers to employment. By providing case management, vocational services, and community support, you’ll help participants achieve their career and educational goals. 

Qualifications

• Education: Bachelor’s degree in Human Services, Education, Sociology, or a related field (required).


• Experience: Preferred one year of experience in case management or vocational services for individuals with employment barriers.


• Technical Skills: Proficiency in standard computer programs, including word processing, spreadsheets, databases, and internet use.


• Clearances: Must pass all required background checks, including Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check, and DHS-FBI Fingerprint.


• Other Requirements: Valid driver’s license with a clean driving record and reliable transportation. An operating telephone is required for timely communication.

Key Responsibilities

• Conduct participant orientations, outreach, recruitment, and intake services.


• Develop and implement service plans tailored to participant goals.


• Coordinate services with other staff and community resources.


• Provide career planning, case management, and workforce readiness training.


• Assist participants in addressing barriers such as childcare and transportation.


• Facilitate group and individual mentoring sessions.


• Track participant progress and document outcomes.

Why Join Goodwill?

At Goodwill, we’re driven by a mission to empower individuals and families with barriers to employment. As a Student Support Specialist, you’ll directly contribute to our vision of building self-sufficient, integrated communities.

Our Core Values

• Respect: Recognizing the dignity and rights of all individuals.


• Learning: Embracing and developing individual abilities.


• Stewardship: Delivering quality services and resources.


• Ethics: Acting with integrity in all areas.

How to Apply

Ready to make a difference? Apply today to join our dedicated team of professionals!

Mission: To empower individuals and families with employment barriers to achieve their fullest potential through work services.

We look forward to welcoming you to the Goodwill family!