Are you passionate about fashion and love helping others find styles that make them feel their best? 12th Tribe is looking for a talented and creative Stylist + Key Holder to join our LA store team! As a Stylist, you'll be a key player on the sales floor, curating outfits that align with our brand’s unique aesthetic and helping customers express their personal style.
You’ll help create a memorable shopping experience, guiding customers to pieces they’ll love while staying true to the 12th Tribe vision. With an entrepreneurial mindset and a strong eye for trends, you'll also support day-to-day store operations and take on the important role of Key Holder, ensuring everything runs smoothly.
If you're ready to make an impact and bring your styling expertise to a dynamic team, we’d love to hear from you!
Requirements:
Previous retail and styling experience required.
Strong fashion sense and knowledge of current trends.
Excellent communication and customer service skills - confidence on a sales floor
Ability to work in a busy environment and change tasks when needed
Enthusiastic and go-getter attitude
Flexibility to work weekdays, weekends, and holidays as required.
Must be reliable, detail-oriented and organized
Responsibilities:
Customer interaction:
Actively engage with customers in-store and through store phone line to, assess their style needs, and offer personalized recommendations to create complete outfit
Create an engaging and positive shopping environment for each customer that walks into the store
Ask open ended questions & get to know each customer’s unique needs. Make them feel part of the Tribe!
Answer inquiries over slack and store phone line
Ring up and close sales at register POS system
Product knowledge:
Stay updated on current fashion trends, fabric types, fit, and product details to accurately answer customer questions
Stay updated on 12th Tribe collections and monthly product drops
Try on clothing to understand fit and fabric to better suggest and sell to clients
Styling expertise:
Style yourself according to the 12th Tribe aesthetic
Be up to date on current fashion trends
Suggest clothing and accessories that complement customers' body types, personal style, and lifestyle.
Fitting room assistance:
Start fitting rooms for customers as they shop the floor
Style up and fluff fitting rooms for clients to inspire full outfits
Guide customers through the fitting process, provide feedback on fit, and suggest alternative options and outfits
Keep fitting rooms clean, organized, and tidy
Sales generation:
Utilize suggestive selling techniques to maximize sales opportunities and meet individual sales goals
Be aware of sales goals and actively think of creative ways to reach them
Be entrepreneurial and seek out opportunities with new and old clients
Client outreach and maintaining relationships with customers as you build relationships - actively reach out to clients to get them back into the store
Visual merchandising:
Assist managers in creating visually appealing displays and merchandise arrangements to highlight new arrivals and promote sales.
Maintain the store up to visual standards daily
Ability to change mannequins when items are sold/need updating
Social Media/Filming:
Willingness to appear in videos and social media content for store
Overall Operations:
Help to unpack, tag and organize new merchandise when it comes into store
Organize and arrange merchandise in stock areas
Maintain organization of overall store
Open + close the store up to company standards
Correspond with Customer Service team through Slack
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