Subaru Volvo Business Development Coordinator / Internet Sales Agent

Summary

Gerald Jones Volvo Subaru is hiring Business Development Coordinators (BDC Reps) and Internet Sales Agents to join our team! Do you enjoy meeting new people and helping customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? Do you enjoy speaking with customers? If you answered yes, we want to talk to you!

SCHEDULE:

Monday to Saturday (one of these days will be your "off" day) - 5 day work week 

No Sundays

WE OFFER:

• Health, Dental, Medical, Vision, Life, Disability Plans 


• 401K with Match


• Paid Time Off


• Employee Purchase program


• Opportunity for Growth and Advancement

RESPONSIBILITIES:

• Handle all incoming internet email leads and internet phone leads


• Work with internet leads accordingly to set an appointment for a proper vehicle demonstration


• Direct customers to product information resources, including those available on the internet


• Deliver inquiries/messages intended for other sales personnel and departments promptly


• Answer customer calls and establish follows-up with sales appointments


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  Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  
  


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  Provide customers with initial product information & direct them to the appropriate dealership resources

  
  


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  Present initial financing options based on customer needs

  
  


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  Follow up with leads that are not ready to make an appointment or no-show

  
  


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  Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  
  


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  Utilize CRM tracking system daily

  
  

REQUIREMENTS:

• Good verbal and written communication skills


• Experience in a sales or customer service environment a plus 


• Self-motivation


• Proficiency with Microsoft Word, Excel, and Outlook


• Drive to hit sales quotas and goals
   

About The Dealership

Gerald Jones Auto Group has been family-owned and operated since 1974, currently operating 10 franchises.  We understand the importance of employee growth and promote from within often. Every employee with Gerald Jones Auto Group is absolutely critical to its success.  Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

We are an Equal Opportunity Employer and are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.